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features
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support

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Description

Enhancing your hospitality business can be achieved with the right tools designed to encourage customer loyalty and drive growth. By implementing time-saving technologies, you can set the stage for success, such as offering WiFi that not only attracts patrons but encourages them to return. A modest increase of just 5% in repeat visits can result in a significant profit surge, ranging from 25% to 125%. Our platform simplifies customer engagement, allowing you to maintain meaningful connections without dedicating excessive time to marketing efforts. If you already have wireless internet access points or hardware, you're well on your way to benefiting from this system. Simply upload your logo, customize your background, and gather a few insights about your clientele. Through automated marketing messages, you can actively engage with your customers, which leads to higher retention rates. After setting everything up, you'll witness a notable increase in returning customers and overall business expansion. Leverage real-time analytics to gain a deeper understanding of customer behaviors and interactions, allowing you to refine your strategies for even greater success. This approach not only enhances customer experience but also fosters a loyal customer base, which is essential for any thriving hospitality enterprise.

Description

Surge Social gives you all the functionality of Wi-Fi marketing at a fraction the price. Our platform includes all the features you need for your business, including customisable landing pages and redirections to Facebook, Instagram or Play Store. Connect Google Tags and Facebook Pixel to your Wi Fi guests. Automated review requests and email and SMS marketing, webhooks and Zapier are just a few of the many benefits.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Zapier Yes 
Aruba Cloud No 
Axis LMS Yes 
Facebook Messenger No 
Fydelia Yes 
GetResponse No 
Google Analytics No 
Google Analytics 360 No 
Manychat No 
Meta Ads No 
Ontraport No 
Square Appointments No 
Square Loyalty No 
Square for Restaurants No 
Textlocal Yes 
Tripadvisor No 
Twilio No 
UniFi Identity No 
YouTube No 

Integrations

Mailchimp Yes 
Zapier Yes 
Aruba Cloud Yes 
Axis LMS No 
Facebook Messenger Yes 
Fydelia No 
GetResponse Yes 
Google Analytics Yes 
Google Analytics 360 Yes 
Manychat Yes 
Meta Ads Yes 
Ontraport Yes 
Square Appointments Yes 
Square Loyalty Yes 
Square for Restaurants Yes 
Textlocal No 
Tripadvisor Yes 
Twilio Yes 
UniFi Identity Yes 
YouTube Yes 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Pricing Details

$7 per month per location
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Stampede

Founded

2015

Country

United Kingdom

Website

stampede.ai

Vendor Details

Company Name

Surge Social

Founded

2018

Country

Global

Website

surge-social.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content Yes 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor Yes 

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing No 
Footfall Analytics No 
Geofencing No 
Location Intelligence No 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

Marketing Analytics

A/B Testing No 
Campaign Management Yes 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics No 
ROI Tracking Yes 
Social Media Metrics No 
Website Analytics No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms Yes 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing Yes 
Website Visitor Tracking No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis No 
Social Sharing No 
White Label No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

WiFi Marketing

Automated Emails Yes 
Branded Splash Page Yes 
Customer Analytics Yes 
Data Export No 
Data Privacy Compliance No 
Lead Capture Yes 
Location Heatmaps No 
Loyalty Program Yes 
Review Platform Integration Yes 
SMS Marketing Yes 
Social Media Integration Yes 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns Yes 

Product Features

WiFi Marketing

Automated Emails Yes 
Branded Splash Page Yes 
Customer Analytics Yes 
Data Export Yes 
Data Privacy Compliance Yes 
Lead Capture Yes 
Location Heatmaps No 
Loyalty Program Yes 
Review Platform Integration Yes 
SMS Marketing Yes 
Social Media Integration Yes 
Surveys Yes 
Time Limited WiFi Yes 
Trigger Campaigns Yes 

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