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Average Ratings 0 Ratings
Description
StackStorm seamlessly integrates your applications, services, and workflows into a cohesive system. Whether you're implementing straightforward if/then rules or designing intricate workflows, StackStorm empowers you to tailor your DevOps automation to meet your specific needs. There's no requirement to alter your current processes, as StackStorm works with the tools you already utilize. The strength of a product is often amplified by its community, and StackStorm boasts a vibrant user base worldwide, ensuring you always have access to support and resources. This platform is capable of automating and optimizing almost every aspect of your organization, with several popular use cases. In instances of system failures, StackStorm can serve as your initial support tier, diagnosing issues, resolving known errors, and escalating to human intervention when necessary. Managing continuous deployment can become increasingly intricate, surpassing what Jenkins or other specialized tools offer, but StackStorm allows you to automate sophisticated CI/CD pipelines according to your preferences. Additionally, ChatOps merges automation with teamwork, enhancing the productivity and efficiency of DevOps teams while adding a touch of style to their workflow. Ultimately, StackStorm is designed to evolve with your organization’s needs, fostering innovation and efficiency at every turn.
Description
storm® is a leading cloud Customer Experience platform built to simplify and scale modern CX operations. It delivers omni-channel, omni-data, and omni-AI capabilities through one unified interface. Organizations can manage voice, digital, social, and video interactions seamlessly across customer touchpoints. storm® is designed for reliability at scale and is trusted by mission-critical services such as emergency response organizations. The platform follows a modular approach, allowing businesses to build CX solutions tailored to their needs. AI-powered journey orchestration enables no-code service creation and real-time optimization. Integrated analytics provide deep visibility into customer interactions and performance. storm® connects customer data across systems to ensure agents always have the right information. Workforce engagement tools support quality management, scheduling, and coaching. storm® helps organizations deliver consistent, high-quality CX globally.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
Amazon S3
Apache Kafka
Chef
CircleCI
Cloudflare
Mattermost
Microsoft Exchange
Rackspace Managed Hosting
Redis
Integrations
ActiveCampaign
Amazon S3
Apache Kafka
Chef
CircleCI
Cloudflare
Mattermost
Microsoft Exchange
Rackspace Managed Hosting
Redis
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
StackStorm
Founded
2013
Country
United States
Website
stackstorm.com
Vendor Details
Company Name
Content Guru
Founded
2005
Country
United Kingdom
Website
www.contentguru.com
Product Features
Robotic Process Automation (RPA)
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning