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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions. Key Features Most Comprehensive Channel Coverage: Integrates 30+ social and digital channels, 400K+ media sources, and 1B+ websites and review sites, plus the ability to ingest owned data, for a full 360-degree view of customer feedback. Social Listening: Monitor market conversations across 30+ channels, 400K+ media sources, and 1B+ websites and review sites for a full 360-degree view. Brand Monitoring and Reputation Management: Track mentions, KPIs, sentiment, and trends, and benchmark brand perception against competitors. Voice of the Customer: Capture feedback on products and services, spot trends, understand critical consumer needs and manage your online reputation effectively. PR and Crisis Management: Detect reputation threats early, get real-time alerts, and route insights to the right teams for a fast response. Sentiment Analysis: AI-powered sentiment and emotion detection across text, video, audio, and images, delivering 90%+ accurate, contextual insights. Competitive Intelligence: Compare performance, engagement, and sentiment across competitor brands

Description

Trajaan is the pioneering search intelligence tool tailored for consumer insight and media teams within international brands. The information consumers seek to find or purchase through search engines reveals a wealth of insights about their fears, aspirations, and potential barriers to buying. Don’t overlook any subtle signals from your market landscape. Identify emerging brands, products, or services from a multitude of categorized search queries, ensuring you can pinpoint your next top sellers. Discover which brands and products are capturing the most attention in every country, region, or city, and subsequently adjust your product lineup and merchandising strategies. With Trajaan, receive intelligent recommendations every minute to understand how to excel in organic search, paid advertising, featured snippets, and AI-generated responses. Trajaan gathers search metrics from diverse data sources, operating at various intervals and across different geographic levels. Ultimately, you gain access to a cohesive database that enables the extraction of advanced metrics beyond simple 'search volume,' such as local market affinity. This comprehensive analysis empowers brands to make informed decisions and strategize effectively in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Pinterest
TikTok
Amazon
Baidu
Facebook
Google
Instagram
Mailchimp
Microsoft 365
NAVER
Snapchat
Tableau
Telegram
Tumblr
Twitch
VK
WhatsApp
X (Twitter)
Yahoo Search
YouTube

Integrations

Pinterest
TikTok
Amazon
Baidu
Facebook
Google
Instagram
Mailchimp
Microsoft 365
NAVER
Snapchat
Tableau
Telegram
Tumblr
Twitch
VK
WhatsApp
X (Twitter)
Yahoo Search
YouTube

Pricing Details

Custom quote-based pricing
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/consumer-intelligence/

Vendor Details

Company Name

Trajaan

Country

United States

Website

trajaan.io

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

SEO

A/B Testing
Artificial Intelligence (AI)
Auditing
Competitor Analysis
Content Management
Dashboard
Google Analytics Integration
Keyword Research Tools
Keyword Tracking
Link Management
Localization
Mobile Search Tracking
Rank Tracking
Revenue Management
User Management

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