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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Spoke Dispatch is a sophisticated platform designed for planning delivery routes and managing dispatch operations, enabling businesses to enhance their delivery efficiency by generating optimal routes automatically from a starting point and a list of destinations, thereby allowing drivers to maximize their deliveries with minimal driving. Once the routes are established, users receive updated estimated arrival times for each stop that change dynamically as deliveries progress, and they have the ability to re-optimize remaining stops to navigate around traffic and adhere to delivery schedules, all while being able to view specific details related to each stop, including special instructions, access codes, and recipient information. The platform excels in facilitating real-time route management and adjustments, enabling teams to fine-tune their plans on the go, mitigate unnecessary detours, and significantly reduce the time spent on daily routes. Additionally, it seamlessly integrates with popular navigation applications, providing drivers with turn-by-turn directions directly through the mobile interface. Both drivers and dispatchers can efficiently collaborate from a unified dashboard, which allows for route assignments, progress tracking, and other essential operational tasks, fostering a more organized and productive delivery process. This comprehensive approach not only streamlines logistics but also enhances communication among team members, ensuring that everyone is aligned and informed throughout the delivery cycle.

Description

Upper Route Planner is a delivery operations platform that helps businesses plan routes, dispatch drivers, track deliveries, manage fleets, and communicate with customers from one system. It is designed for teams that want to replace spreadsheets, disconnected dispatch tools, and multiple dashboards with a single operating system for route-based work. The platform supports route optimization, driver mobile workflows, proof of delivery, live tracking, stop notifications, analytics, APIs, and integrations with ecommerce, CRM, telematics, and finance tools. Upper Crew gives multi-vehicle teams a central workspace for planning routes, assigning stops, monitoring drivers, and managing customer-facing delivery activity. The Customer Notifications Suite helps reduce “where is my driver” calls by sending branded tracking pages, live ETAs, geofenced updates, delivery confirmations, and alerts by SMS, email, or WhatsApp. AI Dispatcher helps automate sequencing, rerouting, driver matching, service-time learning, workload balancing, and capacity-aware planning. Upper Fleet connects vehicle records, fuel card data, inspections, maintenance schedules, telematics, and route-linked reporting so teams can understand operational cost more clearly. The platform serves industries such as waste hauling, distribution, medical courier, catering, HVAC, field service, parts delivery, beverage, landscaping, and many other stop-based operations. By connecting every route, driver, vehicle, customer, and delivery event, Upper Route Planner helps businesses improve dispatch speed, route accuracy, delivery visibility, and fleet performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Maps
Shopify
Zapier
BigMailer
Cognito Forms
Gmail
Google Contacts
Google Drive
Google Forms
Google Sheets
Google Tasks
Gravity Forms
Microsoft Outlook
SAP Cloud Platform
Service Fusion
Spoke Route Planner
Typeform
WooCommerce
Zoho CRM
mybizzmail

Integrations

Google Maps
Shopify
Zapier
BigMailer
Cognito Forms
Gmail
Google Contacts
Google Drive
Google Forms
Google Sheets
Google Tasks
Gravity Forms
Microsoft Outlook
SAP Cloud Platform
Service Fusion
Spoke Route Planner
Typeform
WooCommerce
Zoho CRM
mybizzmail

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Spoke

Country

United Kingdom

Website

spoke.com/dispatch

Vendor Details

Company Name

Upper Inc.

Country

Canada

Website

www.upperinc.com

Product Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Product Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

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