Average Ratings 3 Ratings
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Description
Splashtop Remote Support is a secure remote support and remote access platform built for IT professionals, help desks, managed service providers, and businesses that need fast and reliable device support across multiple operating systems. The platform enables technicians to remotely access and control Windows, Mac, Linux, iOS, and Android devices through attended and unattended support sessions using session codes or managed device access. Splashtop offers a wide range of remote support features including remote desktop control, in-session chat, voice communication, reboot and reconnect functionality, admin privilege elevation, background system tools, and multi-technician collaboration within the same support session. The platform also includes integrations with leading PSA ticketing and IT service management systems such as Zendesk, Jira, Freshservice, Freshdesk, Spiceworks, and Microsoft Teams to streamline support workflows and improve operational efficiency. Splashtop’s Autonomous Endpoint Management add-on allows organizations to automate patch management, monitor endpoint health, deploy software updates, track hardware and software inventory, and proactively manage vulnerabilities across connected devices. Security is a major focus of the platform, with features including end-to-end encryption, two-factor authentication, endpoint MFA, session audit logging, SOC 2 and SOC 3 certified infrastructure, and compliance with standards such as ISO/IEC 27001 and GDPR. The platform supports flexible licensing models for both remote workers needing access to work computers and IT teams managing large-scale support operations.
Description
Explore how Teradici is revolutionizing remote work, making it accessible from virtually any location. Esteemed government agencies, major media companies, film production studios, financial institutions, and creative design firms rely on Teradici for their secure and high-performance virtual desktop and workstation needs. With over 15 years of industry expertise, you can place your confidence in us as well. No matter if you're shifting to the cloud, overseeing zero clients, or embarking on a new project, our solutions are designed to assist you. Our protocol transmits only image data in pixel form, ensuring that your sensitive business information remains secure within your cloud or data center. The PCoIP technology is engineered to provide an exceptional user experience, catering to both knowledge workers and power users who utilize even the most demanding graphical applications. You have the flexibility to create virtual environments on platforms such as AWS, Google Cloud, Microsoft Azure, or leverage your own on-premise infrastructure. With our multicloud capabilities, you maintain complete control over your deployments, allowing you to manage entitlements seamlessly across any mix of public or private data centers, thus optimizing your operational efficiency. The future of remote work is not just about accessibility; it's about empowering your teams to perform at their best, no matter where they are located.
API Access
Has API
API Access
Has API
Integrations
Adobe After Effects
Adobe Illustrator
Adobe InDesign
Adobe Lightroom
Adobe Photoshop
Amazon Web Services (AWS)
Atera
Datto SIRIS
Google Cloud Platform
Ivanti Neurons for MDM
Integrations
Adobe After Effects
Adobe Illustrator
Adobe InDesign
Adobe Lightroom
Adobe Photoshop
Amazon Web Services (AWS)
Atera
Datto SIRIS
Google Cloud Platform
Ivanti Neurons for MDM
Pricing Details
$40/month for 25 computers
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Splashtop
Founded
2006
Country
United States
Website
www.splashtop.com/products/remote-support
Vendor Details
Company Name
Teradici
Founded
2004
Country
Canada
Website
www.teradici.com
Product Features
Endpoint Protection
Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Product Features
Desktop as a Service (DaaS)
Admin Console
Application Management
BYOL Management
Backup & Recovery
Cloud Encryption
Device Management
File Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Virtual Desktop (VDI)
Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration
