Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Spectrum Service Tech™ is a mobile application designed for field service technicians, equipping them with essential data to concentrate on their tasks while allowing administrative staff to streamline billing and expedite payments through seamless ERP integration. The app instantly sends closed work orders back to the office, facilitating same-day billing for completed jobs, which significantly enhances efficiency. Technicians can devote more time to billable activities as they spend less time searching for information and handling paperwork. Furthermore, Spectrum’s job cost accounting connects expenses and earnings directly to work orders, delivering immediate insights that are unattainable with non-integrated systems. Ultimately, this integration fosters a more productive work environment, ensuring that both technicians and office personnel can operate at their best.
Description
Web Work Order is a cloud-based solution designed to enhance the efficiency of your work order management, facilitating everything from the initial request through to the completion of tasks. It enables users to document work orders and delegate tasks to team members effectively. Employees can conveniently log in online to view their assigned tasks and provide updates on the progress of work orders and completion stages. Both staff and clients have the capability to submit requests via the web and access pertinent information regarding the work, including estimated completion times, job status, and other relevant details. The latest update, Version 4, introduces a calendar feature that presents a monthly overview of jobs organized by their intended start dates. With a simple click on any calendar entry, users can access comprehensive details regarding a specific task. Users are categorized by their respective companies, and a new functionality restricts individuals to viewing only their company's data. Furthermore, reporting options have been enhanced to allow for filtering based on specific date ranges. You can customize user interactions with the application by assigning appropriate account types that suit their roles and responsibilities. This flexibility ensures that the application meets the diverse needs of different users in various organizational contexts.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Viewpoint
Country
United States
Website
www.viewpoint.com/products/spectrum/spectrum-service-tech-mobile
Vendor Details
Company Name
OfficeView Software
Website
www.officeview.com
Product Features
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
No
Product Features
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Inventory Control
No
Job Management
No
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
Yes
Task Management
No