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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Every template consists of specific tasks that, when performed correctly, contribute to achieving a diagnosis or resolving a case. The workflows are designed to proceed in a sequential manner. The PatientCare™ software enables users to establish follow-up procedure templates for each condition included in the test panel. Each template is composed of distinct tasks that, if executed correctly, will facilitate a diagnosis or the resolution of a case. These workflows progress in a linear fashion. Patient cases can be located using search folders and are managed through various functions such as overseeing open and closed action items, accessing information related to tests and specimen results, tracking notes, assigning them to specific cases, and auditing actions associated with the cases to ensure accuracy and completeness. Efficient management of these processes is crucial for optimal patient care.

Description

The WWS module provides comprehensive management of the entire self-service network, allowing for the activation of alert systems and the configuration of automatic response protocols. It facilitates diagnostics and technical navigation for individual machines, along with monitoring the virtual and physical status of ATMs and their associated devices. Furthermore, it allows for network diagnostics, assessing performance metrics, counting the number of ATMs connected to each node, and ensuring efficient load balancing across all nodes while keeping track of application statuses. Users can configure automated responses triggered by specific events, such as sending emails or SMS alerts when certain thresholds are met, and rebooting devices when anomalies are detected. Additionally, the system enables remote control actions for ATMs, providing the ability to check device statuses and perform reboots as needed. It also generates alerts for any detected anomalies or errors, ensuring prompt attention to potential issues. This robust monitoring and control framework ultimately enhances the reliability and efficiency of the self-service network.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PerkinElmer

Founded

1937

Country

United States

Website

www.perkinelmer.com/product/specimen-gate-patientcare-5002-0130

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/network-monitoring-and-fraud-management/wws-proactive-monitoring-manager/

Product Features

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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