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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SparkLayer offers unparalleled wholesale functionality tailored for B2B businesses using Shopify. Its setup is quick and efficient, allowing for seamless integration with your existing B2B data, while also providing your customers with an engaging self-service ordering interface. Whether you are a wholesaler, operate solely in the B2B sector, or function as a hybrid entity catering to both retail and trade markets, SparkLayer is the ideal solution for you. By integrating effortlessly with Shopify and Shopify Plus, it enhances the B2B ordering journey for your clientele. The platform features a swift installation process, along with integrated tools designed to streamline your B2B operations, granting you the adaptability necessary for accelerated growth. Plus, SparkLayer ensures your customers enjoy a speedy experience for order placement and tracking, among other capabilities. You can easily set up customer-specific pricing, payment options, and sophisticated ordering rules. With our fast onboarding, you can expect to begin operations in just a few days, transforming your business's efficiency and customer satisfaction.

Description

SparkTG is transforming the landscape of cloud telephony with its innovative cloud IVR solutions. Reach out to us to discover how our IVR services can enhance your business operations. Building customer trust is essential for any organization aiming to boost sales, deliver exceptional service, and increase profits. SparkTG plays a crucial role in fostering that trust during customer interactions. We guarantee an impressive uptime of 99.99%, ensuring that your business experiences minimal disruption. In the event of any issues, we maintain active call connectivity with reliable backup solutions. Our audio quality is top-notch, and we provide continuous network monitoring 24/7 to preemptively address potential problems before they impact your operations. Our dedicated customer support team is available around the clock to assist you. Additionally, we prioritize your security by encrypting all calls, utilizing advanced protocols like Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP), ensuring that your communications remain safe and secure. With SparkTG, you not only get a service provider, but also a partner committed to your success.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Brightpearl Yes 
Hokodo Yes 
Linnworks Yes 
Patchworks Yes 
Shopify Yes 
Shopify Plus Yes 
Sufio Yes 
Unleashed Yes 
VL OMNI Yes 
Versori Yes 
Zynk Yes 

Integrations

Brightpearl No 
Hokodo No 
Linnworks No 
Patchworks No 
Shopify No 
Shopify Plus No 
Sufio No 
Unleashed No 
VL OMNI No 
Versori No 
Zynk No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

$5.00/month/user
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SparkLayer

Founded

2021

Country

United Kingdom

Website

www.sparklayer.io

Vendor Details

Company Name

SparkTG

Founded

2002

Country

India

Website

www.sparktg.com

Product Features

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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