Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Southern Software's CAD system is a robust platform designed to assist telecommunicators in efficiently gathering necessary data to respond to Calls for Service (CFS) using a standardized approach across various agencies and disciplines. This solution enables users to systematically assign and monitor numerous response units while acting as a centralized interface for additional software functionalities. It seamlessly integrates with other Southern Software products, such as RMS for generating queries and reports, MDS map viewer, and MDIS mobile applications. Furthermore, it establishes a comprehensive audit trail documenting the actions taken during the management of emergency Calls for Service (CFS). The system is also compatible with APCO-Intellicomm, CACH, ProQA, or SmartHorizons for the classification of EMS, Fire, and Police, as well as providing pre-arrival instructions. Additionally, the Multi-Geo lookup control efficiently conducts simultaneous searches across address, MSAG, intersection, and landmark records, ensuring that users can access geo-verified information quickly. This capability not only enhances response accuracy but also streamlines communication between different emergency response teams.
Description
XDS empowers your operations team to efficiently manage calls, dispatch vehicles, oversee your fleet, access trip histories and statistics, generate comprehensive reports, and monitor clients, all with just a single click. With permission-based access to system features, you can maintain rigorous control over your operations at all times. Meanwhile, the XDM software enables drivers to receive job information directly on their pagers or wireless email devices, facilitating seamless communication of fare details from dispatchers to drivers without the risk of other drivers overhearing the information through voice radio, thereby preventing job scooping. Furthermore, the XDM software can be tailored to include specific details in the messages sent to drivers, provided that the character count does not exceed the SMS limits set by each carrier, ensuring efficient and secure communication. This level of customization enhances operational efficiency and reduces the likelihood of miscommunication.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Southern Software
Founded
1988
Country
United States
Website
www.southernsoftware.com/ps-cad.html
Vendor Details
Company Name
Mobile Knowledge
Country
Canada
Website
mobile-knowledge.com/solutions/dispatch/expert-dispatch-system-xds/
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Product Features
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking