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Description

Monitor customer interactions, sales transactions, purchase orders, shipments, and inventory as they occur across various systems, business operations, partners, and regions. SoundCommerce collects comprehensive data regarding customers, orders, purchase orders, shipments, products, and inventory from a range of SaaS platforms, cloud services, backend systems, and partner networks using both pre-built and customizable connectors. You can activate native data connections within minutes. This solution allows for the permanent storage of operational events for future analysis, thereby removing the need for source API dependencies while reducing load times and latency issues. SoundCommerce creates detailed and prescriptive data models that accurately represent your specific transactional systems, product catalogs, fulfillment centers, inventory status across different locations, and the complete flow of sales and purchase orders, shipments, as well as the post-conversion experiences of customers. This comprehensive modeling facilitates better decision-making and enhances operational efficiency across your organization.

Description

Manage your inventory across various marketplaces, enhance sales performance, oversee bundles, kits, and product variations, and facilitate drop shipping. Receive orders in mere minutes while streamlining the processes for cancellations, exchanges, and refunds, along with exporting order lists and adding specific notes. Identify suppliers, automatically generate purchase orders, and conveniently upload or download these orders using formula-based methods. Ensure precise picking, packing, and shipping of orders, track shipments by uploading tracking numbers, and designate shipping carriers and methods. Monitor your sales figures, gross profits, and track your best and worst-selling products over different time frames including days, months, and years. While you might not possess a magic genie, the demands of your business can feel overwhelming. Let our tailored solutions make fulfillment an issue of the past. Transitioning your suppliers to a contemporary purchase management system won't happen instantly, but there's no one stopping you from taking action. While UPS is a solid option, when urgent fulfillment needs arise and customers are in distress, prioritizing their needs is crucial—consider alternatives like FedEx or DHL for timely solutions. With these strategies in place, you'll elevate your fulfillment process to meet customer expectations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Codeless Platforms BPA Platform No 
Domo Yes 
Google Cloud Platform Yes 
Google Data Studio Yes 
Klaviyo Yes 
Looker Yes 
Microsoft Azure Yes 
Microsoft Power BI Yes 
Qlik Cloud Analytics Yes 
Snowflake Yes 
Strategy ONE Yes 
Tableau Yes 

Integrations

Amazon Web Services (AWS) No 
Codeless Platforms BPA Platform Yes 
Domo No 
Google Cloud Platform No 
Google Data Studio No 
Klaviyo No 
Looker No 
Microsoft Azure No 
Microsoft Power BI No 
Qlik Cloud Analytics No 
Snowflake No 
Strategy ONE No 
Tableau No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SoundCommerce

Founded

2018

Country

United States

Website

soundcommerce.com/platform

Vendor Details

Company Name

eSellerHub

Founded

2015

Country

United States

Website

www.esellerhub.com

Product Features

Channel Management

Campaign Management No 
Channel Analytics Yes 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management Yes 
Partner Management No 
Product Management Yes 
Reseller Management Yes 

eCommerce

CRM Yes 
Catalog Management No 
Channel Management Yes 
Customer Accounts No 
Data Security Yes 
Email Marketing No 
Inventory Management Yes 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator No 
Promotions Management No 
Returns Management Yes 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization No 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Vendor Management

Audit Management No 
Contact Management Yes 
Customer Database Yes 
Self Service Portal No 
Supplier Master Data Yes 
Transaction History No 
Vendor Maintained Profiles No 
Vendor Managed Inventory No 
Vendor Performance Rating No 
Vendor Qualification Tracking No 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization Yes 
Channel Management Yes 
Demand Planning No 
Inventory Management Yes 
Location Control No 
Order Management Yes 
Purchasing Yes 
Quality Control No 
Receiving / Putaway Management No 
Returns Management Yes 
Shipping Management Yes 

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