Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sorted Calls is an AI-driven phone receptionist service designed for small UK businesses, particularly trades like plumbing and electrical work, which may not always be able to take calls. This cloud-based solution manages incoming calls redirected from a designated business number, greeting each caller by the company's name and introducing itself as an AI assistant. Throughout the conversation, it collects essential information such as the caller's details, the nature of the work requested, and how urgent it is, subsequently sending an email to the business with a transcript of the call along with a push notification for staff to respond. Targeted at plumbers, electricians, roofers, cleaners, salons, and other similar enterprises, Sorted Calls enables these businesses to effectively gather inquiries even when they are busy working, driving, or attending to customers. The service offers various plans that include monthly call-minute allowances, with additional charges for any minutes that exceed the limit, as well as a one-week trial that allows for calls up to 20 minutes. This innovative approach provides small teams with a practical way to ensure they don’t miss out on potential opportunities while managing their daily operations. By utilizing this service, businesses can enhance their customer engagement and streamline their inquiry management process.
Description
Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Acuity Scheduling
Yes
Appointedd
Yes
Cal.com
No
Calendly
Yes
Cliniko
Yes
Google Calendar
No
Google Sheets
No
Housecall Pro
Yes
Microsoft Bookings
Yes
Microsoft Outlook
Yes
Integrations
Acuity Scheduling
No
Appointedd
No
Cal.com
Yes
Calendly
No
Cliniko
No
Google Calendar
Yes
Google Sheets
Yes
Housecall Pro
No
Microsoft Bookings
No
Microsoft Outlook
No
Pricing Details
£45/month
Standard: £45/month includes 150 minutes, then £0.20/minute. Busy: £89/month includes 400 minutes, then £0.18/minute. The seven-day free trial includes up to 20 minutes and requires a card.
Free Trial
Yes
Free Version
No
Pricing Details
A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Lynch 369 Ltd
Founded
2026
Country
United Kingdom
Website
sortedcalls.co.uk
Vendor Details
Company Name
MOONSHOT VENTURES PTY LTD
Country
Australia
Website
heywattle.com
Product Features
Product Features
Alternatives
No Alternatives