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Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
Description
WP Social enables you to incorporate social login, social counter, and various styles of social share buttons seamlessly into your WordPress site. A website lacking traffic is unappealing, but one that neglects the power of social media is likely to fade away (Indeed, the desire for viral content is rampant in today's online landscape!). Instead of feeling overwhelmed trying to find three separate plugins for social login, social counter, and social sharing to keep pace with social trends, consider the efficiency of a single powerful plugin. Why burden your website with multiple plugins when a single comprehensive social media solution can meet all your needs? Utilize WP Social to streamline the login experience and content sharing on your site, while simultaneously tracking the number of fans and followers across your social channels. This advanced social media plugin combines social login, social counter, and social share functionalities, effortlessly uniting all your social media outlets! Plus, with its user-friendly interface, you'll find it easy to enhance your website's engagement and connectivity.
API Access
Has API
API Access
Has API
Integrations
X (Twitter)
Dribbble
Facebook
GitHub
Google
Instagram
LinkedIn
MetForm
Pinterest
Reddit
Integrations
X (Twitter)
Dribbble
Facebook
GitHub
Google
Instagram
LinkedIn
MetForm
Pinterest
Reddit
Pricing Details
$9 per user, per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Vendor Details
Company Name
Wpmet
Founded
2018
Country
Bangladesh
Website
wpmet.com/plugin/wp-social/
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Website Optimization Tools
Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts