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Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
Description
WebMaxy Social Campaign helps you manage your social media platforms effectively. Connect your Facebook, Instagram Twitter, LinkedIn and Threads accounts to schedule posts in advance. Post regularly to avoid last-minute stress.
Create your social media calendar with one dashboard. Your teams can now focus on creativity instead of posting tasks. Engaging customers on social media platforms has never been easier.
Analyze the performance and trends of your social media posts. Find out which social media posts are performing best and driving engagement. Identify the social media posts that are not performing well to avoid creating them again.
You can also see what social media platforms are attracting the most attention and engagement. You can then plan to invest more money and resources in those channels. To learn more about social campaigns, you can either email us or schedule a call with one of our experts.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
$9 per user, per month
Free Trial
Free Version
Pricing Details
$0/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Vendor Details
Company Name
WebMaxy
Founded
2021
Country
India
Website
www.webmaxy.co/social-campaign/
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
