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Description
SocialEpoch CRM integration software is the best for WhatsApp business. This software allows you to manage customer WhatsApp chats, sales, support, and marketing. The most powerful and user-friendly WhatsApp Lead Generation, Marketing, and Community Management software.
SocialEpoch is a brand of Moppomobi Group. This company specializes in providing top-quality social marketing solutions. SocialEpoch employs more than 300 people and has extensive experience in the field of operating technology. They serve a wide range of clients, including gaming apps, retail businesses, Fin-tech companies and e-commerce platforms.
SocialEpoch's goal is to provide clients with more extensive lead generation strategies through the use of the most recent private social marketing technologies. We are looking forward to working with clients around the world who share a common vision and achieving a win-win scenario.
Description
Wachat is a software-as-a-service platform tailored for automating and marketing through WhatsApp. It primarily serves as a middleware solution that enables businesses to seamlessly integrate their operations—such as customer relationship management (CRM), enterprise resource planning (ERP), or e-commerce platforms—directly with WhatsApp using REST APIs.
Among its notable features and capabilities are:
Automated Communication: Enhancing customer engagement by enabling automated messaging workflows that streamline interactions.
Collaborative Agent Management: Empowering support teams by allowing several agents to oversee WhatsApp conversations from a unified dashboard.
Integration with Systems: Offering the necessary infrastructure to connect WhatsApp with external applications, frequently used for notifications regarding orders, status updates, and customer support ticket management.
API Framework: Facilitating programmatic access to WhatsApp messaging functions, which involves maintaining comprehensive API documentation and ensuring reliable connectivity to guarantee consistent message delivery. This robust framework ultimately supports smoother interactions between businesses and their customers.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$6/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SocialEpoch
Country
China
Website
www.wascrm.com
Vendor Details
Company Name
Wachat
Founded
2023
Country
Indonesia
Website
www.wachat.net
Product Features
Social CRM
Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics