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design
support

Average Ratings 0 Ratings

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Description

Social Champ is the best way increase traffic, increase engagement, and save time on social networks. Social media management tool that delivers results. It allows you to schedule posts, analyze performance and make the best content suggestions. Log in to Social Champ from any of your social media accounts. Schedule posts and go on vacation. To be suggested with the most relevant content. Don't forget a birthday Plan ahead. It is not enough to post once. To ensure you don't miss your favorite show, schedule your posts. Automated social media profiles can make you look cool. Post and schedule to platforms like Facebook, Instagram, Google Business Profiles, YouTube, LinkedIn, Pinterest, and Twitter! Check out Social Champ's all-new Free plan and benefit from powerful integrations like Canva, Crello, Bitly, Dropbox, Google Drive and much more!

Description

In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Bitly
Canva
Dropbox
Facebook
Flickr
GIPHY
Google Business Profile
Google Drive
Imgur
Instagram
LinkedIn
Pinterest
Social Media Hammer
Wave.video
X (Twitter)
YouTube

Integrations

Axis LMS
Bitly
Canva
Dropbox
Facebook
Flickr
GIPHY
Google Business Profile
Google Drive
Imgur
Instagram
LinkedIn
Pinterest
Social Media Hammer
Wave.video
X (Twitter)
YouTube

Pricing Details

$29
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Social Champ

Founded

2016

Country

United States

Website

www.socialchamp.io

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/social/

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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