Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Share content on all your social media profiles with SocialBee! 💪 Supported platforms: Facebook, Twitter, LinkedIn, Instagram, Pinterest, Google my Business, TikTok, and YouTube. 🎨 Use our Canva, Unsplash, and GIPHY integrations to design your posts right inside SocialBee. 📦 Structure your content into categories to obtain a solid & balanced mix. 📄 Connect the RSS Feed of any blog to import content automatically. ✍️ Customize the posts for each social media network individually. 🪄 Automatically generate hashtags based on your images or caption. 🔄 Recycle evergreen posts or expire time-sensitive content easily. 🗓 Set up a posting schedule for all your profiles. 👩‍💻 Have multiple workspaces and team collaboration features. 📈 Track your links' performance with over 5+ URL Shorteners integrations. 🧐 Analyze the performance of your accounts.

Description

Customers expect a response when they engage with your brand via social media channels. But not just any reply. It must be a timely response that solves the issue in-channel, and leaves the customer satisfied. Verint Social allows your brand to deliver social service across all major platforms - with personalized conversations, smart automation, and actionable insights. Our intelligent, rules based routing system and prioritization engines ensure that relevant conversations are distributed based on identity, full conversational context, and a fully customized workflow in order to maintain your service standards. Verint Social is the only solution that can seamlessly integrate bot-based automation and agent-assisted services in a single conversation. This is facilitated by smooth bidirectional handoffs, which boost agency efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Axis LMS
BL.INK
Easyflow
Facebook
Growth Channel AI
Incises.com
Inksprout
Integrately
KonnectzIT
LinkedIn
Morphic
PixelMe
Rebrandly
Replug
RocketLink
Stackreaction
Switchy
X (Twitter)
Xara Cloud
Zapier

Integrations

Axis LMS
BL.INK
Easyflow
Facebook
Growth Channel AI
Incises.com
Inksprout
Integrately
KonnectzIT
LinkedIn
Morphic
PixelMe
Rebrandly
Replug
RocketLink
Stackreaction
Switchy
X (Twitter)
Xara Cloud
Zapier

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SocialBee

Founded

2016

Country

Romania

Website

socialbee.com

Vendor Details

Company Name

Verint

Founded

1994

Country

United States

Website

verint.com

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Alternatives

Alternatives

Postly Reviews

Postly

Postly Technologies, Inc.
Higher Logic Vanilla Reviews

Higher Logic Vanilla

Vanilla Forums