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Description
Share content on all your social media profiles with SocialBee!
💪 Supported platforms: Facebook, Twitter, LinkedIn, Instagram, Pinterest, Google my Business, TikTok, and YouTube.
🎨 Use our Canva, Unsplash, and GIPHY integrations to design your posts right inside SocialBee.
📦 Structure your content into categories to obtain a solid & balanced mix.
📄 Connect the RSS Feed of any blog to import content automatically.
✍️ Customize the posts for each social media network individually.
🪄 Automatically generate hashtags based on your images or caption.
🔄 Recycle evergreen posts or expire time-sensitive content easily.
🗓 Set up a posting schedule for all your profiles.
👩💻 Have multiple workspaces and team collaboration features.
📈 Track your links' performance with over 5+ URL Shorteners integrations.
🧐 Analyze the performance of your accounts.
Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
API Access
Has API
API Access
Has API
Integrations
Axis LMS
Bitly
Easyflow
Facebook
Growth Channel AI
Incises.com
Inksprout
Instagram
Integrately
KonnectzIT
Integrations
Axis LMS
Bitly
Easyflow
Facebook
Growth Channel AI
Incises.com
Inksprout
Instagram
Integrately
KonnectzIT
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
$9 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SocialBee
Founded
2016
Country
Romania
Website
socialbee.com
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring