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Description
Engage customers and drive conversions through dynamic social livestreams combined with tailored shopping experiences. With Social Chat, you can interact with shoppers just like in a physical store, allowing for real-time suggestions and personalized recommendations. This feature enables customers to connect not only with your brand but also with fellow shoppers instantaneously. As a result, there is a notable increase in both add-to-cart and checkout rates. Additionally, you can build a comprehensive customer database directly from your livestream events, supported by robust analytics that reveal the customer journey leading to purchase decisions. While establishing a community on social media platforms is beneficial, it's essential to understand that you won't have ownership of your audience or full control over your brand there. Social Chat empowers you to own your audience on your own site, fostering a community that you can engage with and eventually convert into loyal customers. The urgency that live streams naturally generate encourages quicker purchasing decisions, and with Social Chat, users can effortlessly add items to their cart and complete purchases with just a single click. This seamless checkout process not only provides instant gratification but also significantly boosts conversion rates, ensuring that your marketing efforts yield optimal results.
Description
Whatnot provides a dedicated support team that assists both you and your customers with any problems related to the app or orders. Our engineering team is consistently working on innovative solutions to equip you with essential tools for managing your business on the platform. You’ll have the chance to interact and connect with your live audience, receiving immediate feedback, product recommendations, and even spontaneous song requests! Step into the role of an auctioneer by simply setting a starting price and a time limit for the item you wish to auction, and just like that, you’re ready to go! Your audience will engage in a competitive bidding process until one fortunate bidder claims victory! Enhance your show with the exciting giveaway feature, where your viewers will be randomly selected and one lucky participant will win a product of your choice. Easily obtain your pre-paid Whatnot shipping labels from your seller dashboard and affix them to your packages! When it comes time to cash out, you can choose between PayPal or direct deposit for your earnings, ensuring a smooth transaction process. With these tools and features, Whatnot empowers you to create an engaging and profitable selling experience.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Social Chat
Founded
2021
Country
United States
Website
onsocialchat.com
Vendor Details
Company Name
Whatnot
Founded
2019
Country
United States
Website
www.whatnot.com/seller
Product Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
