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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Snowdrop Merchant Reconciliation System clarifies and simplifies complex transaction data, making it more accessible. This innovative solution is tailored for Fintech companies, digital banks, and traditional banks, enhancing user experiences while simultaneously lowering customer service costs. By prioritizing the consumer's perspective, it alleviates transaction-related anxiety, which leads to improved satisfaction and higher engagement with the banking platform. Furthermore, the Merchant Reconciliation System contributes to significant cost savings by decreasing the frequency of customer service inquiries and minimizing chargebacks associated with unrecognized transactions. For banks that operate physical branches, reducing foot traffic not only cuts operating expenses but also improves customer wait times and overall service efficiency. Ultimately, this system fosters a more streamlined financial interaction for both consumers and institutions alike.

Description

Bank branches are undergoing a significant transformation from conventional service models to highly automated business hubs. Auriga's WWS Greæter is a cutting-edge tablet application specially crafted to meet the evolving needs of branch personnel as they transition from transaction managers to interaction facilitators. This shift in branch banking is propelled by a customer base that is increasingly empowered by digital technology, the rapid expansion of secure and dependable digital service options, and the ongoing drive to improve customer satisfaction while maximizing sales opportunities with every interaction. By introducing advanced self-service machines within branches, financial institutions can greatly alleviate the workload of tellers handling routine, low-value transactions. As branch staff navigate this evolving landscape, they are challenged to balance the imperative of boosting high-value product sales with customers' rising expectations for a more enjoyable and fulfilling banking experience. Consequently, adapting to these changes is crucial for maintaining competitiveness in the modern banking environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Cloud Platform
Google Maps

Integrations

Google Cloud Platform
Google Maps

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Snowdrop Solutions

Founded

2013

Country

United Kingdom

Website

snowdropsolutions.co.uk/mrs/

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/

Product Features

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

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