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Description
Snappy's Queue Management System (QMS) is a customizable solution designed to streamline customer flow across various industries, including banking, healthcare, retail, and government institutions. The system features a built-in web server with a graphical user interface, allowing for easy management of services, user access, and device configurations such as ticket dispensers and counter displays. It supports multi-language displays, ticket announcement audio, and provides detailed graphical reports on user performance and service activities. The Professional Edition offers centralized management, enabling organizations to oversee multiple locations from a single web interface, facilitating the creation of comprehensive statistical and analytical reports. Additional features include SMS integration for customer notifications, email alerts for queue status, and backup and restore options to ensure data integrity. By implementing Snappy's QMS, businesses can enhance efficiency, reduce wait times, and improve overall customer satisfaction.
Description
Enhance your customer service experience and streamline the waiting process with our TotalQueue Software, which enables you to establish a Customer Queue Management system swiftly and tailor it to meet your specific business requirements! Our risk-free policy offers you the chance to download our fully operational software at no cost, allowing you to make a purchase only after confirming the system meets your expectations and is fully functional. With our user-friendly installation, you can implement the queue management system in just a few hours! Explore how the TotalQueue software operates through our online demo and compare the various versions available to find the one that best suits your needs. Additionally, gain insights into the different elements of the TotalQueue Customer Management System, as each component serves a distinct purpose aimed at optimizing your operations. This comprehensive approach ensures that your customer interactions are efficiently managed, ultimately leading to improved satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Own Data
No
Pricing Details
$563.00 one-time
Free Trial
Yes
Free Version
No
Pricing Details
$195 one time payment
1 single PC MAC address
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Vostok Trading LLC
Founded
1995
Country
United Arab Emirates
Website
www.snappy.ae
Vendor Details
Company Name
TotalQueue
Founded
2005
Country
Philippines
Website
www.totalqueue.com
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No