Average Ratings 11 Ratings
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Description
Smarter Contact is an AI-Powered Text and Voice Communication platform.
It provides an all-in-one integrated platform to:
- Engage contacts to consistently have more conversations;
- Nurture contacts though the funnel;
- Close deals by turning leads to revenue;
- Measure results to scale what works or fix what doesn’t.
Key factors that make Smarter Contact stand out include:
- All-in-One Platform
- Rapid 10DLC Approval
- Industry-Leading Deliverability
- AI-Powered
- Automation and Scale, including automated campaigns and workflows
- Built-on TCPA Compliance Safeguards
- No Daily Limits/Restrictions
- User-Friendly Interface and Automation
- Mobile App Access
Texting and voice together are effective communication channels because they leverage unique strengths that cater to different needs and preferences. The best approach involves a combination of both.
Having text and voice on a single platform is advantageous because it creates a seamless, efficient, and cost-effective experience.
- Seamless Transition: Users can easily switch between communication modes (e.g., from a text chat to a voice call) within the same interface, without having to switch between different apps or manually transfer information.
- Contextual Information: Having all interactions in one place ensures that the full conversation history is available, regardless of the channel used.
- Reduced “App Overload”: Users no longer need to manage multiple apps, login credentials, and interfaces for different types of communication.
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Meevo
NiCE CXone Mpower
Podio
REISift
RingCentral RingCX
STX
SalonBiz
Integrations
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Meevo
NiCE CXone Mpower
Podio
REISift
RingCentral RingCX
STX
SalonBiz
Pricing Details
$597 per quarter
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Smarter Contact
Country
United States
Website
smartercontact.com
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Real Estate Marketing
Advertising Management
CMA
CRM
Contact Management
Email Marketing
Lead Generation
Listing Management / IDX
Presentation
Reporting / Analytics
SEO
SMS Marketing
Social Media Marketing
Virtual Tour
Website Builder
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
