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Description

Your clients are constantly on the go, and it's crucial to understand their destinations in real-time. The Fiind customer intelligence platform equips you with the necessary tools to surpass your competitors by enabling timely connections with your prospects and clients, utilizing a wealth of customer signals derived from both internal and external data sources. Gain valuable insights tailored to the specific context of each account you are pursuing. Our platform enhances your sales strategy by identifying key pitch points for every target account. Optimize your marketing efforts by categorizing your accounts according to their stage in the buying journey. By harnessing the capabilities of artificial intelligence within your CRM and marketing automation systems, you can unlock the full potential of your marketing investments. Furthermore, make the most of your signals to discover upsell and cross-sell opportunities, ensuring that no potential revenue is left untapped. With these tools, you can create a more responsive and effective engagement strategy that drives your business forward.

Description

Successful restaurant brands across various categories are enhancing the guest experience through personalized approaches that increase customer lifetime value by leveraging Customer Intelligence. There exists a reliable method to attract and retain valuable customers for a lifetime. Profitable brands are enabling all departments to enhance their efficiency. Brands that possess deep insights into their customers and integrate that knowledge throughout their operations will dominate in wallet share, brand recognition, and overall market presence. Customer Lifetime Value (CLV) represents the profit derived from each customer from their initial visit to their final purchase. Leading brands in the industry are prioritizing this key performance metric as a fundamental part of their strategy. By taking charge of your guest data and breaking down data silos, you can achieve a comprehensive understanding of all guests. Furthermore, pinpointing your top 5% of customers based on their Customer Lifetime Value can significantly elevate your brand's performance. Ultimately, brands that prioritize personalization and intelligence will not only thrive but also cultivate lasting relationships with their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ecotrak No 
Olo No 
PayDay Portal No 

Integrations

Ecotrak Yes 
Olo Yes 
PayDay Portal Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fiind

Founded

2014

Country

United States

Website

www.fiind.com

Vendor Details

Company Name

Wisely

Founded

2014

Country

United States

Website

getwisely.com

Product Features

Lead Generation

Contact Discovery Yes 
Contact Import/Export Yes 
Lead Capture Yes 
Lead Database Integration Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools Yes 
Visitor Identification Yes 

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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