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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Smart Order is a comprehensive property management system (PMS) designed specifically for hotels, bed and breakfasts, and vacation rentals. It incorporates essential functions such as front desk operations, a channel manager, a booking engine, and payment processing, all within a single platform. This integrated system automates everyday tasks, minimizes human errors, and optimizes workflows, significantly improving operational efficiency. The booking engine offered by Smart Order allows for direct reservations without commission fees from various search engines and social media platforms, while its secure payment gateway facilitates international transactions in the local currencies of customers. Furthermore, a real-time channel manager interfaces with leading online travel agencies like Airbnb and Booking.com, effectively preventing overbookings and enhancing occupancy rates. In addition, Smart Order provides a mobile application for management on the move, instant performance analytics, a centralized inbox for guest interactions, and connections to popular Chinese platforms such as RED and WeChat, allowing businesses to access the expanding tourism sector. This multifaceted system ensures that property owners can manage their operations seamlessly and efficiently.

Description

Vortex PMS is a comprehensive property management solution tailored for independent hotels, boutique villas, guesthouses, and multi-property groups. This innovative system features a commission-free direct booking engine, two-way OTA channel management with platforms like Booking.com, Airbnb, Expedia, and Agoda, as well as integrated payment options through Apple Pay and Google Pay. Additionally, it offers digital check-in with guest ID verification, automated housekeeping, maintenance tracking, and owner reporting functionalities, all seamlessly integrated into a single platform. Guests can make reservations directly through a quick, mobile-friendly, multilingual booking engine, allowing property owners to retain the entire room rate without incurring OTA commission fees. Users can manage all their properties from a single login, with easy access to financial statements and a read-only portal available for condo and villa owners. The pricing structure is straightforward, costing 12 USD per property along with 3 USD per room each month, with no hidden revenue shares or per-booking fees. Furthermore, a free public demo is available, requiring no prior registration. This makes Vortex PMS an attractive option for those looking to optimize their property management experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

Agoda Yes 
Airbnb Yes 
Booking.com Yes 
Trip.com Yes 

Integrations

Agoda No 
Airbnb No 
Booking.com No 
Trip.com No 

Pricing Details

$25/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$12/property + $3/room/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Smart Order

Founded

2014

Country

China

Website

www.smartorder.ai/

Vendor Details

Company Name

DT Software Ltd

Founded

2012

Country

Hong Kong

Website

app.vortexpms.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Alternatives

Vortex PMS Reviews

Vortex PMS

DT Software Ltd

Alternatives