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Description
Stop jumping from one bill to another and switching vendors. With services like UCAAS, contact centers, and our groundbreaking collaboration platform, we stand out as the smartest choice by being your sole point of contact. Our approach, described as "marked by special care or attention," ensures a premium experience, positioning us as your technology partner first and service provider second. Enjoy the freedom to take calls on any device, as calls made to your desk phone can also ring on the Smart Phone app simultaneously. If you prefer making calls from your laptop or computer, our desktop app can be easily downloaded in just a few steps. Communicate seamlessly from anywhere with a remarkable 99.999% uptime, ensuring you capture every detail of your conversations. Unite your teams through high-definition video and audio meetings, securely share screens and files, and live stream webinars to engage your audience effectively. Our video meetings not only facilitate collaboration but also empower teams to work together with confidence, enhancing overall productivity and communication.
Description
UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives.
Key Components:
- CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features.
- ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience.
- EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications.
- MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities.
- SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality.
- CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps.
- CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
Salesforce
ServiceNow
Integrations
Microsoft Teams
Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
Salesforce
ServiceNow
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.40/User/Month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Smart Choice Communications
Founded
1998
Country
United States
Website
smartchoiceus.com
Vendor Details
Company Name
NEC Corporation
Founded
1899
Country
Japan
Website
univergeblue.com
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail