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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SiteOne allows builders to do what their best: build homes. SiteOne provides tools to help homeowners create and maintain their homes, provide superior customer service, share important information with homeowners, facilitate warranty requests, automate processes, resolve issues, and manage records. SiteOne's Builder toolbox is the only paperless solution for managing work orders from creation to close. Builders can electronically accept, deny or assign trades to any device and respond to all requests. Risk mitigation is achieved by documenting every communication. Intelligent reports detect trends and reduce operating expenses with real-time dashboards. SiteOne's HomeHub portal is password-protected and allows homeowners to submit service requests, upload photos, and communicate with their builder. It also contains everything necessary to care for their new home. This includes digital manuals and warranties, an inventory and links to register every appliance, and reminders about maintenance.

Description

Our cloud-based work order management solution is more than just a remote help desk—it’s a tool designed to save you time, reduce costs, and perhaps even preserve your peace of mind. Are you fed up with dealing with sticky notes for work orders, constantly updating spreadsheets, misplacing project details, and handling colleagues' maintenance requests during lunch? If so, consider subscribing to WorkTrakkerPRO. In mere seconds, you can get started, and before you know it, our user-friendly help desk software will revolutionize your workflow. Specifically designed for K–12 educational institutions, this work order tracking system encompasses all the necessary features to streamline your manual tasks. You’ll be able to report, track, and manage every request effortlessly, while also scheduling preventive maintenance tasks in advance, ensuring nothing falls through the cracks. The best part is that you receive an immediate overview of your work orders and their statuses, eliminating the need for hallway interruptions or constant follow-ups with maintenance staff. Ultimately, this leads to a more organized environment where everyone is satisfied and knows exactly what to expect.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dynamics 365 Remote Assist Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
SBI Software for Growers Yes 

Integrations

Dynamics 365 Remote Assist No 
Microsoft 365 No 
Microsoft Azure No 
SBI Software for Growers No 

Pricing Details

Our scalable solution grows with you, so you can choose the features your team needs today and tomorrow. Pricing is based on volume and per-user licenses.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SiteOne Services

Country

United States

Website

www.siteoneservices.com

Vendor Details

Company Name

Networks & More!

Website

www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/

Product Features

Home Builder

Accounting Management No 
Bid Management No 
CRM No 
Contract Management No 
Job Costing No 
Job Scheduling No 
Permit Management No 
Quotes / Estimates No 
Subcontractor Management No 
Supplier Management No 
Warranty / Service Management Yes 

Punch List

Collaboration Yes 
Commenting / Notes Yes 
Document Management Yes 
Drag & Drop No 
Drawings Integration No 
Include Photos In Reports Yes 
Issue Tracking Yes 
Quality Control Checklist Yes 
Task Management Yes 

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration Yes 
Repair Management No 
Returns Management No 
Service Management Yes 
Warranty Tracking No 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management Yes 

Product Features

Work Order

Contract Management No 
Customer Database No 
Dispatch Management Yes 
Inventory Control Yes 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management Yes 

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