Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ChatGPT is available for every website. Instantly answer visitors' questions using a personalized chatbot that is trained on the content of your website. Clicking a button is all it takes to create a chatbot that uses your website content. We will fetch and display all pages from your website. Click on Start Training and select the pages that you want to train the chatbot on. Now you have your own chatbot who can answer any question related to the content of your website. Create your own AI-chatbot without any code and watch it learning from your website content.

Description

Threadbox is a comprehensive customer support solution that integrates AI agents with a collaborative help desk system. This platform allows teams to train an AI agent using various resources such as website content, uploaded documents, and Q&A material, which can then be embedded on websites or utilized across messaging and email platforms. The AI agent utilizes this information to provide responses, can interact with configured APIs or webhooks for functionalities like order inquiries and bookings, and seamlessly transfers conversations to human staff when necessary. Additionally, the Threads inbox facilitates ticket assignment, routing, response time objectives, rules, and teamwork. The Help Hub serves as a resource for customers, offering self-service guides and tracking requests, while features like AI-assisted reply generation and analytics enhance staff productivity. Targeted at small and midsize businesses—particularly those in SaaS, e-commerce, and service sectors—Threadbox aims to streamline the management of customer inquiries. It operates on a cloud-based model, providing both free and subscription-based plans to cater to various needs. Overall, Threadbox stands out as a versatile tool for enhancing customer engagement and operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

ChatGPT Yes 
Chatterbox Yes 
GPT-4 Yes 
HubSpot CRM No 
Jira No 
Microsoft Teams No 
Salesforce No 
Shopify No 
Slack No 
Stripe No 
WhatsApp No 
Zendesk No 

Integrations

ChatGPT No 
Chatterbox No 
GPT-4 No 
HubSpot CRM Yes 
Jira Yes 
Microsoft Teams Yes 
Salesforce Yes 
Shopify Yes 
Slack Yes 
Stripe Yes 
WhatsApp Yes 
Zendesk Yes 

Pricing Details

$19 per month
Free Trial No 
Free Version No 

Pricing Details

£19/month
A free plan includes 30 message credits. Essential costs £19/month or £190/year plus VAT when billed annually. Annual billing includes two months free. Prices are in GBP and exclude VAT.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SiteGPT.ai

Founded

2023

Website

sitegpt.ai/

Vendor Details

Company Name

Browns Distribution Services

Founded

1965

Country

United Kingdom

Website

threadbox.ai

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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