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Description
Simplify your front-of-house operations with a completely customizable solution for waitlists, table management, and reservations. Enjoy seamless integration of your waitlist with both online and offline reservations, call-ahead seating, and personalized guest notes, all designed to enhance efficiency. Our user-friendly reservation widget effortlessly integrates into your website, customer emails, and digital marketing efforts—just add a single line of code to get started. With our sophisticated wait-time quoting system, you can provide highly precise wait times that lead to improved customer satisfaction and increased table turnover rates. Guests have the convenience of confirming, canceling, or notifying you if they anticipate being late. To minimize no-show incidents, send out timely reservation reminders, and inform your guests via text or pager when their table is ready. Our detailed reporting on a per-location basis offers valuable insights to optimize your restaurant's performance. SimplySeated is fully adaptable to cater to the distinctive requirements of your establishment, ensuring that we go beyond the basics and customize every facet of the solution to align with your unique business needs. This commitment to personalization helps create a smoother experience for both staff and patrons alike.
Description
Introducing a straightforward electronic reservation system designed for restaurants, simpleERB is the ultimate diary and booking management tool that enhances customer service for every diner. This user-friendly platform keeps track of customer preferences and information, enabling you to operate your restaurant more effectively while boosting your revenue. Affordable and easy to maintain, you can quickly register and set up your reservation system without hassle. With a flexible monthly contract that requires no long-term commitment, you have the freedom to pause or resume your plan at any time, as well as adjust your subscription based on your business needs. There's no need for additional hardware; the system is compatible with PCs, Macs, Windows POS systems, and iPads, allowing for multi-user access. From 5pm, a recognized leader in the industry, has facilitated millions of online reservations for restaurants. You can manage bookings through various channels such as your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card information to eliminate "No Shows." Additionally, simpleERB allows you to build a comprehensive customer database and manage waitlists, all while sending automatic SMS and email reminders to keep your patrons informed. This system not only streamlines your booking process but also fosters a personalized dining experience.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
Tripadvisor
X (Twitter)
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
$18.50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SimplySeated
Founded
2008
Website
www.simplyseated.com
Vendor Details
Company Name
simpleERB
Country
United Kingdom
Website
www.simpleerb.com/home/
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management