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Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
Description
Upbit Singapore operates under the umbrella of Upbit, a leading global exchange renowned for its cutting-edge blockchain technology, regulatory acumen, and extensive operational expertise. With a history of managing large-scale stock trading systems, Upbit ensures a high level of security comparable to that of financial institutions, alongside a user-friendly interface. The platform supports over 150 digital assets and features 24/7 real-time security monitoring to bolster safety measures. Furthermore, it boasts a world-class security system that is certified under ISO 27001, ISO 27017, and ISO 27018 standards. Upbit has established itself as one of the foremost cryptocurrency exchanges in South Korea, being recognized as the third largest exchange worldwide in terms of trade volume by the Blockchain Transparency Institute in December 2018. Additionally, Upbit has received accolades and certifications from prominent international and domestic information security bodies, underscoring its commitment to security and reliability in the digital asset space.
API Access
Has API
API Access
Has API
Integrations
Algorand
Atani
BitTorrent
Cardano
Cartesi
CoinCodex
CoinGecko
CoinLedger
CoinMarketCap
Cointelli
Integrations
Algorand
Atani
BitTorrent
Cardano
Cartesi
CoinCodex
CoinGecko
CoinLedger
CoinMarketCap
Cointelli
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Vendor Details
Company Name
Upbit
Founded
2012
Country
South Korea
Website
sg.upbit.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management