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Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
Description
Whether you're an individual preparing to file your taxes or an accounting firm seeking to delegate a high volume of returns to domestic tax experts, Taxfyle’s applications and APIs link you with the ideal accountants tailored to your specific requirements. Through our platform, Worklayer, we unite a network of over 4,000 licensed accountants, enabling us to accommodate any demands from our diverse client base. This enhanced workforce offers a robust accounting solution for both individuals and small businesses, facilitates domestic outsourcing for accounting firms, and provides valuable services for channel partners and marketplaces alike. We streamline the integration of tax services into your existing offerings with our user-friendly APIs, allowing for a seamless transition. Our partners utilize our extensive workforce to enrich their current catalog of services with tax solutions. Furthermore, by alleviating the burden on your business, your team can engage in more meaningful interactions with your users. Join us and tap into the largest on-demand domestic accounting workforce available today, and experience the difference it can make for your organization.
API Access
Has API
API Access
Has API
Integrations
ShipBob
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$64.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Vendor Details
Company Name
Taxfyle
Country
United States
Website
www.taxfyle.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Corporate Tax
Compliance Management
Data Import / Export
Data Verification
Electronic Filing
Exception Notification
For Nonprofits
For Partnerships
K-1 Reporting
Payroll & Employer Forms
Status Tracking
Tax Planning