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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

Description

Whether you're an individual preparing to file your taxes or an accounting firm seeking to delegate a high volume of returns to domestic tax experts, Taxfyle’s applications and APIs link you with the ideal accountants tailored to your specific requirements. Through our platform, Worklayer, we unite a network of over 4,000 licensed accountants, enabling us to accommodate any demands from our diverse client base. This enhanced workforce offers a robust accounting solution for both individuals and small businesses, facilitates domestic outsourcing for accounting firms, and provides valuable services for channel partners and marketplaces alike. We streamline the integration of tax services into your existing offerings with our user-friendly APIs, allowing for a seamless transition. Our partners utilize our extensive workforce to enrich their current catalog of services with tax solutions. Furthermore, by alleviating the burden on your business, your team can engage in more meaningful interactions with your users. Join us and tap into the largest on-demand domestic accounting workforce available today, and experience the difference it can make for your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ShipBob

Integrations

ShipBob

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$64.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Vendor Details

Company Name

Taxfyle

Country

United States

Website

www.taxfyle.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Corporate Tax

Compliance Management
Data Import / Export
Data Verification
Electronic Filing
Exception Notification
For Nonprofits
For Partnerships
K-1 Reporting
Payroll & Employer Forms
Status Tracking
Tax Planning

Alternatives

Alternatives

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