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Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
Description
Experience dedicated hosting solutions tailored for web applications, featuring infrastructure automation through Docker and Kubernetes. Streamline your business operations with continuous delivery while deploying your self-hosted cloud environments using OpenStack or Proxmox VE. Benefit from distributed and replicated storage solutions capable of accommodating up to 100 TB. Enjoy high-speed bandwidth with dedicated uplink servers offering 20Gb connectivity. Our high availability application servers come with a 100% SLA, ensuring your operations run smoothly. We also provide on-demand custom hardware configurations and dedicated support to meet your unique needs. Offering unparalleled network and cyber security services, we act as a frontline defense for your digital presence. Our mission is to create a highly secure cloud application environment, leveraging cutting-edge technology to ensure your success. We specialize in protecting critical banking systems by implementing robust endpoint security defenses along with secure network and data center services. With a global footprint that spans three continents, we cater to professionals, startups, small and large enterprises, as well as major corporations. Over 80,000 customers across 102 countries have already placed their trust in our infrastructure solutions, highlighting our commitment to excellence and reliability. Our diverse clientele reflects our ability to adapt and thrive in various market conditions.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$70 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Vendor Details
Company Name
Siteage
Country
United States
Website
www.siteage.net
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Dedicated Server Hosting
24/7 On-site Support
Built-in Backup Drives
DDOS Protection
IMPI Access
Off Server Backups
Root Level
SSD Storage
Uptime SLA