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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Streamline the workflow in your organization from the initial customer interaction to invoicing with our intuitive CRM and project management software. Businesses utilizing Simplicate are statistically outpacing their rivals in growth. For agencies, achieving an optimal workflow is crucial. By integrating Simplicate with Jira, we've significantly enhanced our efficiency. Envision your organization experiencing a seamless flow from the first customer touchpoint all the way to billing. Picture your business reaching new heights of success; it’s entirely up to you to define what that success looks like. Whether your goal is to increase revenue per employee, maximize your team's capacity, or simply to free up time to create exceptional offerings for your clients, we are here to assist. Our objective is straightforward: to enhance your success as a service provider. We accomplish this by eliminating unnecessary complexities from your daily operations, ensuring a smooth process from the initial customer contact through to invoicing. Simplicity is at our core, and that’s exactly why we are named Simplicate. With us, you can focus on what truly matters: delivering excellence to your customers.

Description

SoftDesk is an innovative customer support platform that harnesses AI technology, specifically designed for small businesses and software developers seeking quick, professional assistance without the added complexity of larger help desk systems. It consolidates customer interactions from various channels such as live chat, email, WhatsApp, SMS, and social media into a single workspace, enabling teams to manage support tasks more effectively. Additionally, SoftDesk features a comprehensive knowledge base and AI-powered responses to ensure that frequently asked questions are addressed promptly and uniformly. This platform aims to minimize response times, enhance the quality of support, and facilitate organization as the volume of conversations increases. Prioritizing user-friendliness, speed, and functional automation, SoftDesk provides a contemporary support solution that is simple to use and quick to implement. Its design makes it particularly advantageous for businesses seeking a budget-friendly and efficient substitute for more cumbersome customer service solutions, allowing them to focus on their core operations. Ultimately, SoftDesk empowers teams with the tools they need to deliver exceptional customer experiences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ChatGPT
Client Online
Exact Online
Gmail
Google Calendar
HIX Bypass
HubSpot Customer Platform
Hyarchis
Jira
Leadinfo
Microsoft Bookings
Microsoft SharePoint
Moneybird
Nextensor
Payt
Sheets Genie
Slack
Unit4 ERP
Voyced
Zapier

Integrations

ChatGPT
Client Online
Exact Online
Gmail
Google Calendar
HIX Bypass
HubSpot Customer Platform
Hyarchis
Jira
Leadinfo
Microsoft Bookings
Microsoft SharePoint
Moneybird
Nextensor
Payt
Sheets Genie
Slack
Unit4 ERP
Voyced
Zapier

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$19/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Simplicate

Country

Netherlands

Website

www.simplicate.com

Vendor Details

Company Name

Maxprog LLC

Country

United States

Website

softdesk.app

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Alternatives

Brisk Invoicing Reviews

Brisk Invoicing

Brisk Cloudware

Alternatives

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Simplicity CRM

Simplicity