Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our dedicated support team possesses extensive expertise in urban domain knowledge, ensuring you receive prompt and insightful assistance to facilitate your tasks with ease. Complementing our support services, we provide clients with a Client Portal that includes a comprehensive Knowledge Base, User Groups, in-person training sessions, and self-paced Learning Journeys. At gWorks, we are committed to empowering you with the skills you need, as we believe in equipping you to become more self-sufficient. We strive to capitalize on every educational opportunity to enhance our clients' capabilities. Each new city implementation is accompanied by practical training, reflecting our commitment to equipping local governments with user-friendly software, combined with our in-depth knowledge and customer service that prioritizes your achievements. Additionally, gWorks offers a wide range of Professional Services designed to assist local governments in streamlining their operations, gathering data, digitizing maps, managing finances, crafting budgets, and much more to ensure a well-prepared future. By focusing on both technological and educational support, we aim to foster a collaborative environment that contributes to the overall success of local governance.
Description
SolutionVue is an innovative platform designed for self-directed sales assessments. It effectively aligns customers' immediate and future priorities with a vast array of technologies sourced from a proprietary database featuring over 400 accredited suppliers in Telarus' principal markets. By utilizing domain-specific questionnaires, SolutionVue enhances the quality of customer interactions and streamlines the discovery process. Tailored entirely to each customer dialogue, it suggests leading supplier options, pertinent resources, cost-saving strategies, and best practices for efficient processes. This platform empowers you to engage, counsel, and build strong connections with your clients, fostering relationships that contribute to business growth. Additionally, SolutionVue generates a dynamic questionnaire that steers the discussion, ensuring that essential needs are prioritized and guiding you to ask the most relevant questions at optimal moments. As initial responses are captured, the system adapts subsequent inquiries to delve deeper into any technological deficiencies the customer may have. Ultimately, SolutionVue serves as a vital tool for enhancing customer engagement and driving successful outcomes.
API Access
Has API
API Access
Has API
Integrations
Work-Relay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
gWorks
Founded
1999
Country
United States
Website
www.gworks.com/solutions/simplecity/
Vendor Details
Company Name
Telarus
Founded
2002
Country
United States
Website
www.telarus.com/tools/solutionvue/
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management