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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our 100 GBit network boasts net assets housed in carrier-neutral facilities managed by reputable providers such as Telecity, Telehouse, and Telx. This extensive infrastructure enables us to seamlessly connect key locations including London, Birmingham, Manchester, and New York through our partners' access and backhaul networks, effectively integrating all components. We operate eight data centers across the UK, each adhering to the highest industry standards for data centers, specifically N+N (or 2N) redundancy, which guarantees enterprise-level reliability for all our clients at a competitive price point. When we refer to "our data centers," we do so with pride; we exclusively utilize brand new Dell Poweredge servers and differentiate ourselves by refreshing our hardware every 24 months, in contrast to the typical 36-48 month cycle seen in the industry. We maintain ownership of both the hardware and the racks, allowing us to offer upgrade options for any server. Simple Servers caters to a wide range of clients, providing tailored web hosting solutions that accommodate everyone from small businesses to large corporations. Our support team is not only courteous but also UK-based, ensuring that assistance is both prompt and precise, thereby enhancing the overall customer experience. In addition to our technical offerings, we are committed to innovation and staying ahead of market trends to continuously improve our services.

Description

Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Magento Yes 
MySQL Yes 
Simple Queue Yes 
Telehouse Yes 
VICIdial No 
WooCommerce Yes 
WordPress Yes 

Integrations

Magento No 
MySQL No 
Simple Queue No 
Telehouse No 
VICIdial Yes 
WooCommerce No 
WordPress No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Simple Servers

Country

United Kingdom

Website

www.simpleservers.co.uk

Vendor Details

Company Name

Trustane

Founded

2026

Country

India

Website

trustane.com

Product Features

Dedicated Server Hosting

24/7 On-site Support No 
Built-in Backup Drives No 
DDOS Protection No 
IMPI Access No 
Off Server Backups No 
Root Level No 
SSD Storage No 
Uptime SLA No 

Product Features

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