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Average Ratings 0 Ratings
Description
Simla.com is a multi-agent platform that helps you to convert your WhatsApp, Facebook and Instagram conversations with clients into sales and improves your customer service.
Simla.com unites in a single window all your accounts in social networks and groups together all the dialogues from multiple channels. You won't lose clients or miss a single message anymore.
The platform allows you to automate your work with chats:
Launch chatbots,
Create automated and instant answers,
Automatically distribute dialogs between your sales managers, etc.
Analyze your business, control the performance of your employees and build your precise customer database.
Description
Chat-based marketing is revolutionizing the way brands connect with their audience through platforms like Facebook Messenger, WeChat, and WhatsApp. These chat applications serve as a powerful trio, combining message delivery, customer service, and online-to-offline (O2O) functionalities. With an impressive 80% of messages opened by users, chat apps offer a significantly higher engagement rate compared to traditional email marketing, allowing brands to foster direct interactions that can be leveraged to boost sales and refine the customer experience. WeMine has developed the WeMine Analytics and Management Platform (WAMP), which is designed specifically for these instant messaging platforms. Through WAMP, businesses can integrate with chat apps to facilitate online customer relationship management (SCRM), streamline data collection and analysis, and implement marketing automation strategies. This ultimately helps brands enhance their image and build stronger connections with their customers over time. By utilizing chat-based marketing tools, companies can not only improve their outreach but also adapt to the evolving preferences of their audience.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Facebook Messenger
No
Google Analytics
Yes
Instagram
Yes
OpenCart
Yes
PrestaShop
Yes
Shopify
Yes
WeChat
No
WhatsApp
Yes
WooCommerce
Yes
Integrations
Facebook
No
Facebook Messenger
Yes
Google Analytics
No
Instagram
No
OpenCart
No
PrestaShop
No
Shopify
No
WeChat
Yes
WhatsApp
No
WooCommerce
No
Pricing Details
$40 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Simla.com
Founded
2014
Website
www.simla.com
Vendor Details
Company Name
WeMine
Country
China
Website
wemine.net
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
No
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Social CRM
Calendar/Reminder System
Yes
Customer Support
Yes
Email Marketing
No
Lead Capture
No
Lead Nurturing
No
Live Chat
Yes
Marketing Automation Integration
No
Multi-Channel Social Integration
Yes
Social Media Monitoring
No
Task Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
No
Text-to-Win
No
Social CRM
Calendar/Reminder System
No
Customer Support
No
Email Marketing
No
Lead Capture
No
Lead Nurturing
No
Live Chat
No
Marketing Automation Integration
No
Multi-Channel Social Integration
No
Social Media Monitoring
No
Task Management
No