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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Simla.com is a multi-agent platform that helps you to convert your WhatsApp, Facebook and Instagram conversations with clients into sales and improves your customer service. Simla.com unites in a single window all your accounts in social networks and groups together all the dialogues from multiple channels. You won't lose clients or miss a single message anymore. The platform allows you to automate your work with chats: Launch chatbots, Create automated and instant answers, Automatically distribute dialogs between your sales managers, etc. Analyze your business, control the performance of your employees and build your precise customer database.

Description

WOZTELL is an innovative conversational platform that seamlessly integrates WhatsApp, Instagram, Facebook Messenger, and webchat into a singular interface, allowing businesses to utilize chatbots, live-agent inboxes, and automated workflows across these various channels. It facilitates the use of the WhatsApp Cloud API and includes features such as interactive buttons, lists, carousels, broadcast messaging, and payment processing through WhatsApp. The platform provides no-code chatbot builders and ready-made templates tailored for sales, support, and e-commerce, empowering organizations to manage customer inquiries around the clock, generate leads, and oversee interactions in a multi-agent setup. Furthermore, it offers integration with CRM systems, payment solutions, and AI technologies like ChatGPT for enhanced responses. Additionally, WOZTELL encompasses analytics, audience segmentation, and automation tools, which allow businesses to send targeted messages, promote conversational commerce (including orders and payments via WhatsApp), and streamline support operations from a unified inbox, thus enhancing overall customer experience and operational efficiency. With these robust functionalities, companies can significantly improve their engagement strategies and stay ahead in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
WhatsApp Yes 
ChatGPT No 
Google Analytics Yes 
Make No 
OpenCart Yes 
PayPal No 
PrestaShop Yes 
Shopify Yes 
Stripe No 
WooCommerce Yes 
Zoho CRM No 
Zoho Office Suite No 

Integrations

Facebook Yes 
Instagram Yes 
WhatsApp Yes 
ChatGPT Yes 
Google Analytics No 
Make Yes 
OpenCart No 
PayPal Yes 
PrestaShop No 
Shopify No 
Stripe Yes 
WooCommerce No 
Zoho CRM Yes 
Zoho Office Suite Yes 

Pricing Details

$40 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Simla.com

Founded

2014

Website

www.simla.com

Vendor Details

Company Name

WOZTELL

Founded

2019

Country

Spain

Website

woztell.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Social CRM

Calendar/Reminder System Yes 
Customer Support Yes 
Email Marketing No 
Lead Capture No 
Lead Nurturing No 
Live Chat Yes 
Marketing Automation Integration No 
Multi-Channel Social Integration Yes 
Social Media Monitoring No 
Task Management Yes 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives

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