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features
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support

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Description

Amwell's SilverCloud is a comprehensive digital mental health platform featuring more than 30 online behavioral health programs designed to tackle various concerns, such as anxiety, depression, stress, and chronic ailments. These programs, which are interactive and grounded in evidence-based practices, aim to empower users in managing their mental health through tailored content, engaging tools, and supportive methodologies. Available on mobile devices, tablets, and computers, SilverCloud offers a private and adaptable approach to mental health care, enabling users to interact with the resources at their own convenience and speed. This platform is widely regarded by a multitude of health systems, health plans, employers, and educational institutions for its ability to provide effective support on a large scale. Research has shown that nearly 80% of participants experience a reduction in symptoms related to anxiety and depression after engaging with SilverCloud's offerings. Furthermore, the platform includes targeted programs for families, substance use issues, and additional specific needs, highlighting its versatility in addressing diverse mental health challenges. Overall, SilverCloud represents a significant advancement in the accessibility and effectiveness of mental health resources.

Description

Clients undergo a thorough weekly assessment that evaluates various factors linked to maintaining long-term sobriety. Utilizing a specialized algorithm known as Trac9 Informatics, these evaluations, along with demographic information and risk ratios, are analyzed to forecast each client's potential for relapse. Throughout the treatment journey, Trac9 Informatics diligently tracks these essential elements, enabling personalized care tailored to individual needs. The system also keeps a close watch on clinical symptoms to ensure a proper decrease in pathology as treatment progresses, focusing on more than just cravings. Trac9 Informatics evaluates indicators such as anxiety, depression, stress levels, verbal cues of craving, and visual triggers that can instigate cravings. Unlike most outcome measurement systems that typically focus solely on pathology, this approach captures a more holistic view of the client’s condition. Recognizing resilience factors is equally vital for gauging client improvement and overall well-being. This comprehensive monitoring not only aids in understanding the symptoms but also contributes to building a stronger foundation for sustained recovery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SilverCloud

Founded

2012

Country

United States

Website

www.silvercloudhealth.com

Vendor Details

Company Name

Trac9 Informatics

Country

United States

Website

trac9.com/our-platform/

Product Features

Mental Health

Appointment Reminders No 
Appointment Scheduling No 
Assessment & Treatment Plans No 
Billing & Invoicing No 
Claims Management No 
E-Prescribing No 
EDI No 
EMR / EHR No 
HIPAA Compliant No 
Inpatient / Residential No 
Multi-Provider Practice No 
Patient Portal No 
Personnel Management No 
Progress Notes No 
Single Provider Practice No 

Product Features

Mental Health

Appointment Reminders No 
Appointment Scheduling No 
Assessment & Treatment Plans No 
Billing & Invoicing No 
Claims Management No 
E-Prescribing No 
EDI No 
EMR / EHR No 
HIPAA Compliant No 
Inpatient / Residential No 
Multi-Provider Practice No 
Patient Portal No 
Personnel Management No 
Progress Notes No 
Single Provider Practice No 

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