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Description
Gain immediate access to dynamic, predictive insights for every shipment. Shippeo’s innovative automated carrier onboarding process has reached a remarkable 98% satisfaction rate among carriers by prioritizing efficiency and quality, utilizing automation, and offering a specialized support team. Enhance your productivity by eliminating the need for manual shipment pairing through our advanced and comprehensive integrations. Notably, half of Shippeo's carrier integrations utilize TMS data in addition to telematics data for enhanced accuracy. Trust in more reliable information thanks to continuous 24/7 monitoring of all IT integrations. Increase your shipment tracking efficiency with Shippeo’s compliance reporting for carriers, which is rooted in their latest performance metrics. By providing real-time delivery updates and predictive ETAs, you can significantly enhance customer satisfaction and streamline collaboration within your team, ensuring that both internal personnel and clients are well-informed ahead of time. This innovative approach not only optimizes logistics processes but also fosters greater trust and transparency between all parties involved.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Shippeo
Founded
2014
Country
France
Website
www.shippeo.com
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
