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Description
Cloud platform for PMS, CRM, and other services that are enterprise-first. Most hotel property management systems today are built on technology from the past century. It is expensive to set up, difficult to maintain, and difficult to use. Enterprise hotel companies need to be able to offer a viable alternative in the modern era. You can hyper-personalize guest experiences with single, global guest profiles that you can use across all of your hotel portfolios using advanced and ever-learning matchand-merge. Global hotel companies can secure guest profiles, increasing guest satisfaction. With over 1,200 API ends, true API-everything makes data easy to access and available for custom applications and tailoring your system. Shiji Enterprise Platform was designed for global hotel companies. You only need to set up your portfolio once, whether it is from a global, regional, or brand perspective. Based on your standards, all updates to the central configuration will be consumed across your estate.
Description
The Digital Hotelier serves as a comprehensive cloud-based platform designed to revolutionize the experiences of hotel guests and streamline internal operations by unifying service delivery, communication, and tools for revenue enhancement into a single system compatible with existing hotel technologies. Guests can easily access various services through a branded web application or QR code, eliminating the need for downloads; this allows them to request in-room dining, housekeeping, laundry, concierge, maintenance, spa services, restaurant reservations, and other amenities in their chosen language, while hotels benefit from the ability to upsell services and incorporate third-party offerings to generate additional revenue streams. On the operational front, The Digital Hotelier features TeamStream, a centralized module that effectively oversees housekeeping, task assignments, maintenance, complaint management, and fosters real-time communication and collaboration among staff, enabling them to coordinate tasks with ease and quickly address service requests. This integration not only improves efficiency but also enhances overall guest satisfaction by ensuring that their needs are met promptly and effectively.
API Access
Has API
API Access
Has API
Integrations
For-Sight CRM
Goki
MVI
Runnr.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Shiji Group
Founded
1995
Country
China
Website
enterpriseplatform.shijigroup.com
Vendor Details
Company Name
The Digital Hotelier
Country
United Arab Emirates
Website
thedigitalhotelier.co
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
