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Description
Shift Claims is an AI-driven platform built to modernize claims handling with precision, speed, and flexibility. Its Agentic AI model combines automation with generative AI, enabling insurers to process even highly complex claims without losing human oversight. AI Agents are designed with claims expertise, assessing everything from coverage and liability to fraud and personal injury in real time. By working alongside human teams, they not only accelerate processing but also enhance decision-making accuracy. The platform integrates seamlessly with core systems, removing friction and enabling straight-through processing where possible. Insurers benefit from faster triage, smarter advice, and automated handling of repetitive tasks, allowing staff to focus on customer care. Early adopters report significant gains in accuracy, efficiency, and policyholder experience. Shift Claims proves that AI can elevate the claims process while keeping insurers fully in control.
Description
Vitaminise, a next-generation CX automation software developed by DICEUS specifically for insurance companies, is made up of five products. It is designed for insurance companies that offer multiple insurance products including health, auto, and P&C.
Vitaminise helps insurance companies increase customer engagement, automate the policy purchase and claim submission process by implementing a Mobile App and Chatbot. Vitaminise provides a Customer Feedback tool and Data Analytics to track important customer, financial, and claims data and gain valuable insights. All Vitaminise products are available as an omnichannel system that delivers the best business value.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Facebook Messenger
Instagram
Telegram
Viber
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
On request
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Shift Technology
Founded
2013
Country
France
Website
www.shift-technology.com/products/claims
Vendor Details
Company Name
Vitaminise
Founded
2017
Country
United States
Website
diceus.com/insurance/solutions/
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration