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Description
Shift Claims is an AI-driven platform built to modernize claims handling with precision, speed, and flexibility. Its Agentic AI model combines automation with generative AI, enabling insurers to process even highly complex claims without losing human oversight. AI Agents are designed with claims expertise, assessing everything from coverage and liability to fraud and personal injury in real time. By working alongside human teams, they not only accelerate processing but also enhance decision-making accuracy. The platform integrates seamlessly with core systems, removing friction and enabling straight-through processing where possible. Insurers benefit from faster triage, smarter advice, and automated handling of repetitive tasks, allowing staff to focus on customer care. Early adopters report significant gains in accuracy, efficiency, and policyholder experience. Shift Claims proves that AI can elevate the claims process while keeping insurers fully in control.
Description
Shift Technology delivers a purpose-built AI solution for claims fraud detection and resolution, empowering insurers to protect revenue and increase efficiency. Unlike traditional systems, it leverages advanced AI models trained on insurance data to detect fraud patterns with speed and accuracy. Its integration with the Insurance Data Network enables carriers to see connections across organizations, making it possible to identify industry-scale schemes. Shift not only detects suspicious activity but also prioritizes cases based on business impact, giving SIU and claims teams the right focus. Insurers benefit from faster investigation cycles, reduced false positives, and optimized fraud management processes. Global leaders such as AXA and Assurant use Shift to prevent millions in losses and resolve cases that would normally take days within minutes. Customer success stories highlight reduced operational overhead, improved investigation accuracy, and higher fraud detection rates. With AI at its core, Shift Technology equips insurers with the tools to stay ahead of increasingly sophisticated fraudsters.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Shift Technology
Founded
2013
Country
France
Website
www.shift-technology.com/products/claims
Vendor Details
Company Name
Shift Technology
Founded
2014
Country
France
Website
www.shift-technology.com/products/claims-fraud
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval