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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Servicely is a cloud-based enterprise service management solution that caters to organizations overseeing IT and employee services across various departments. The platform integrates a service management system with AI-driven agents that facilitate service tasks through regulated workflows. IT departments can handle incidents, requests, changes, problems, knowledge management, service catalogs, and other related processes, while the platform also allows organizations to broaden service delivery to include HR, finance, and legal sectors. It offers customizable workflows, automation features, approval processes, and service portals, enabling employees to interact via web interfaces and communication channels like Microsoft Teams and Slack. Designed for enterprises aiming to streamline service operations within a unified platform, Servicely not only modernizes IT service management but also automates routine tasks while ensuring that human judgment is retained for decisions and actions that necessitate it. Ultimately, this approach enhances operational efficiency and fosters better collaboration across departments.

Description

Supervity offers a suite of AI-powered agents that enable businesses to automate operations and enhance productivity. With capabilities like Agentic Chat and Agentic Voice, Supervity enables businesses to simulate human-like conversations, automate outbound phone calls, and support real-time co-browsing. These agents are designed for seamless integration into enterprise systems, enabling employees to work faster and independently. Whether you're in finance, HR, IT, or customer experience, Supervity’s AI agents can help automate repetitive tasks, improve decision-making, and drive digital adoption.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Amazon Web Services (AWS) No 
Facebook No 
Google Cloud Platform No 
Google Workspace Yes 
Innoveo Skye No 
Lansweeper Yes 
Microsoft Dynamics 365 No 
Microsoft Graph Yes 
Microsoft Intune Yes 
Microsoft Power BI No 
NetSuite Yes 
NinjaOne Yes 
SAP Cloud Platform No 
Tableau No 
Vonage Business No 
WhatsApp No 
X (Twitter) No 

Integrations

Jira Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Amazon Web Services (AWS) Yes 
Facebook Yes 
Google Cloud Platform Yes 
Google Workspace No 
Innoveo Skye Yes 
Lansweeper No 
Microsoft Dynamics 365 Yes 
Microsoft Graph No 
Microsoft Intune No 
Microsoft Power BI Yes 
NetSuite No 
NinjaOne No 
SAP Cloud Platform Yes 
Tableau Yes 
Vonage Business Yes 
WhatsApp Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Servicely

Founded

2019

Country

Australia

Website

www.servicely.ai/

Vendor Details

Company Name

Supervity

Founded

2017

Country

United States

Website

www.supervity.ai/

Product Features

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition No 
Process Builder No 
Third Party Application Integration No 
Unattended Automation No 

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