Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Servicely is a cloud-based enterprise service management solution that caters to organizations overseeing IT and employee services across various departments. The platform integrates a service management system with AI-driven agents that facilitate service tasks through regulated workflows. IT departments can handle incidents, requests, changes, problems, knowledge management, service catalogs, and other related processes, while the platform also allows organizations to broaden service delivery to include HR, finance, and legal sectors. It offers customizable workflows, automation features, approval processes, and service portals, enabling employees to interact via web interfaces and communication channels like Microsoft Teams and Slack. Designed for enterprises aiming to streamline service operations within a unified platform, Servicely not only modernizes IT service management but also automates routine tasks while ensuring that human judgment is retained for decisions and actions that necessitate it. Ultimately, this approach enhances operational efficiency and fosters better collaboration across departments.
Description
Supervity offers a suite of AI-powered agents that enable businesses to automate operations and enhance productivity. With capabilities like Agentic Chat and Agentic Voice, Supervity enables businesses to simulate human-like conversations, automate outbound phone calls, and support real-time co-browsing. These agents are designed for seamless integration into enterprise systems, enabling employees to work faster and independently. Whether you're in finance, HR, IT, or customer experience, Supervity’s AI agents can help automate repetitive tasks, improve decision-making, and drive digital adoption.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Jira
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
Amazon Web Services (AWS)
No
Facebook
No
Google Cloud Platform
No
Google Workspace
Yes
Innoveo Skye
No
Lansweeper
Yes
Microsoft Dynamics 365
No
Integrations
Jira
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
Amazon Web Services (AWS)
Yes
Facebook
Yes
Google Cloud Platform
Yes
Google Workspace
No
Innoveo Skye
Yes
Lansweeper
No
Microsoft Dynamics 365
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Servicely
Founded
2019
Country
Australia
Website
www.servicely.ai/
Vendor Details
Company Name
Supervity
Founded
2017
Country
United States
Website
www.supervity.ai/
Product Features
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
No
Code-free Development
No
Image Recognition
No
Optical Character Recognition
No
Process Builder
No
Third Party Application Integration
No
Unattended Automation
No