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Description

For businesses that rely on mobile workers to deliver scheduled or on-demand field services, ServicePal is the ideal solution. Whether it's the installation or repair of high-value equipment or providing various commercial and residential services, ServicePal offers a straightforward, adaptable, and economical way to oversee your service tasks and ensure they are completed effectively. Catering to a wide array of field service sectors, ServicePal operates on a pay-as-you-go subscription model without the need for long-term commitments; should you choose to cancel, you will only be charged for the current billing cycle. Currently, our highly-rated mobile applications are exclusively available for iPad, as we do not support Android devices at this time. Upon creating an account, you gain immediate access to all the features included in the Premium plan without the necessity of a credit card. We aim to set you up for success, and our onboarding specialists are ready to assist you in getting started smoothly, having successfully guided thousands of service professionals in their endeavors. Choosing ServicePal means investing in a platform that prioritizes your operational efficiency and service quality.

Description

Many organizations encounter challenges when trying to achieve results with large-scale projects. At IVO, we are convinced that this can be changed for the better. This transformation is possible when a company collaborates with a top-tier technology implementation partner to seamlessly integrate the best technological solutions into their operations. Such collaboration leads to remarkable enhancements in business processes, enabling improved forecasting, planning, and scheduling, which ultimately reduces employee downtime, increases on-time deliveries, and minimizes capital expenditure on management. By focusing on operational efficiency and ensuring customer satisfaction, businesses can enjoy heightened customer loyalty alongside increased profitability. In essence, superior business performance is a reality, thanks to the digital transformation specialists at IVO. Our unparalleled industry expertise in the region positions us as the ideal partner for executing the most effective implementation of Field Service Cloud. In doing so, we not only optimize processes but also foster long-term success for our clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ServicePal

Founded

2011

Country

United States

Website

servicepal.com

Vendor Details

Company Name

IVO

Country

United States

Website

ivo.co.nz/tech-cx-the-ideal-customer-experience

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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