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Description
ServiceONE stands out as the most comprehensive business management software available, tailored to address the six key business domains identified by Gartner as essential for an effective ESM solution. The Enterprise Service Manager component of ServiceONE integrates ITSM principles across the organization, enabling the creation of tailored workflows and the automation of various processes. By leveraging ServiceONE ESM, businesses can significantly cut costs, enhance customer service, and boost productivity through smarter management of resources. This software facilitates alignment among all departments, ensuring that services, assets, and facilities are managed intelligently. As organizations digitize and automate their workflows, they can expect notable improvements in overall performance. Utilizing current data empowers businesses to make informed strategic choices, thereby enhancing internal controls. Moreover, increased user satisfaction is achieved through improved responsiveness and streamlined business processes, ultimately leading to a more efficient operation. With ServiceONE, companies are not only improving their operations but are also positioning themselves for future growth and success.
Description
Our SaaS solution revolutionizes field service management by enhancing and supporting on-the-ground teams.
It optimizes essential processes and leverages cutting-edge technology to achieve significant improvements in:
- Field service efficiency – Boosted capacity and productivity, decreased expenses, and elevated service quality.
- Empowerment of mobile workers – Access to digital insights and tools, reduced administrative workload, and increased job satisfaction.
- Enhanced management oversight – Greater visibility, improved flexibility, compliance assurance, and precise reporting.
We boast a proven history of collaboration with large enterprises across various sectors, including both public and private domains such as local and national governments, healthcare and social services, real estate and property management, utilities and infrastructure, transportation and logistics, as well as facilities management. Our commitment to innovation and service excellence continues to drive our partnerships and success.
API Access
Has API
API Access
Has API
Integrations
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft SharePoint
NorthStar Navigator
Integrations
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Microsoft SharePoint
NorthStar Navigator
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SII Concatel
Founded
1998
Country
Spain
Website
www.serviceone.es/en
Vendor Details
Company Name
Totalmobile
Founded
1985
Country
United Kingdom
Website
www.totalmobile.co.uk
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
