Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Measure and improve the technology experience of your employees. Make it easy for employees to self-solve problems and engage with IT if extra support is required.
Use the data that ServiceNow already has to complement the information collected by your end users through their apps and devices. Digital End-User Experience is built on the Now Platform®, which is a single system for action in the enterprise.
Connect your employees to self-service tools that will allow them to quickly diagnose and resolve IT issues. Simplify IT communications.
Now Platform®, the cloud-based application platform that all ServiceNow products are built on, is the only one. Automate, simplify and connect work across your enterprise to move forward.
Description
Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ServiceNow
Yes
Axonius
No
Azure Virtual Desktop
No
Citrix DaaS
No
HCL BigFix AEX
No
IGEL
No
Nutanix AHV
No
Omnissa Horizon 8
No
Splunk Cloud Platform
No
Stratodesk NoTouch
No
Integrations
ServiceNow
Yes
Axonius
Yes
Azure Virtual Desktop
Yes
Citrix DaaS
Yes
HCL BigFix AEX
Yes
IGEL
Yes
Nutanix AHV
Yes
Omnissa Horizon 8
Yes
Splunk Cloud Platform
Yes
Stratodesk NoTouch
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServiceNow
Founded
2004
Country
United States
Website
www.servicenow.com/products/digital-user-experience.html
Vendor Details
Company Name
Lakeside Software
Founded
1997
Country
United States
Website
www.lakesidesoftware.com
Product Features
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
Yes