Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServicePower’s Mobile Workforce Solution equips field technicians with immediate access to essential tools, processes, and information, enabling them to successfully complete service tasks on the first attempt. Enhanced visibility and uniformity instill confidence in customers regarding the performance of your technicians, subsequently elevating both customer satisfaction and brand image. Additionally, ServicePower's Mobile Workforce Solution, known as ServiceMobility, is designed to lower operational expenses, enhance the customer experience, and boost the overall lifetime value of each client. Discover how ServiceMobility can transform your contemporary field service organization by requesting a personalized demonstration. As a prominent name in field-service management software, ServicePower is dedicated to delivering outstanding customer experiences while achieving notable operational efficiencies. With a trusted clientele that includes global giants like GE Appliances, LG, Electrolux, and Siemens, ServicePower stands out by offering the only SaaS platform specifically tailored to streamline and enhance the efficiency of service management operations for businesses. By leveraging this innovative solution, organizations can expect to see remarkable improvements in their service delivery and overall performance.
Description
eCockpit is a versatile cloud-based platform designed as a CRM and ERP solution tailored for small to medium enterprises. This comprehensive system integrates various functions including customer and contact management, invoicing, recurring billing, service tracking, employee management, task organization, calendars, newsletters, SMS communications, business documentation, storage of files, delivery notes, and workflows for both routes and field services. Additionally, it facilitates photo documentation, cash register operations, accounting exports, VoIP capabilities, and the use of barcode scanners and receipt printers, all within a single interface. The platform also supports mobile workflows, empowering field employees with tools for managing tasks, recording work hours, capturing images, pinpointing locations, and documenting deliveries with signatures. By utilizing eCockpit, SMEs can effectively transition from disconnected tools to streamlined digital processes, automate repetitive administrative tasks, and benefit from dedicated, localized support. Furthermore, this unified approach not only enhances efficiency but also fosters better collaboration across various business functions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Contact ServicePower for pricing details.
Free Trial
No
Free Version
No
Pricing Details
€99/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServicePower
Founded
1996
Country
United States
Website
www.servicepower.com/products/mobile-technician-enablement
Vendor Details
Company Name
AHK Softwaregutachten.at e.U.
Country
Austria
Website
ecockpit.at/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No