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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ServerAssist offers comprehensive monitoring solutions for both Windows and Linux servers, as well as applications, devices, and network infrastructure, whether on-site or in the cloud. Users can access network overviews, assess CPU and memory usage, ensure essential services remain operational, review event log entries, and analyze detailed performance metrics. Immediate alerts are generated when issues are detected, allowing for automatic problem resolution before they escalate into significant crises. Consistent monitoring is crucial for maintaining the smooth operation of all servers, as it actively seeks out potential issues before they develop into serious problems that could lead to unexpected downtime. ServerAssist excels at pinpointing performance and availability challenges, supplying diagnostic insights, and enabling thorough service level and performance reporting. With a single, user-friendly console, ServerAssist delivers a holistic solution for managing the health, performance, and availability of all systems, ensuring that users can efficiently maintain their IT environments. This comprehensive approach not only streamlines server management but also enhances overall operational resilience.

Description

The WWS module provides comprehensive management of the entire self-service network, allowing for the activation of alert systems and the configuration of automatic response protocols. It facilitates diagnostics and technical navigation for individual machines, along with monitoring the virtual and physical status of ATMs and their associated devices. Furthermore, it allows for network diagnostics, assessing performance metrics, counting the number of ATMs connected to each node, and ensuring efficient load balancing across all nodes while keeping track of application statuses. Users can configure automated responses triggered by specific events, such as sending emails or SMS alerts when certain thresholds are met, and rebooting devices when anomalies are detected. Additionally, the system enables remote control actions for ATMs, providing the ability to check device statuses and perform reboots as needed. It also generates alerts for any detected anomalies or errors, ensuring prompt attention to potential issues. This robust monitoring and control framework ultimately enhances the reliability and efficiency of the self-service network.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$9 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Hazelnut Software

Founded

2011

Country

United Kingdom

Website

www.serverassist.com

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/network-monitoring-and-fraud-management/wws-proactive-monitoring-manager/

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management Yes 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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