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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ServSecure, developed by Servion, is an innovative solution designed for monitoring remote workforces, enhancing employee productivity, safeguarding data, and enabling smooth collaboration. In today's landscape where remote work has become the norm, ServSecure empowers organizations to transition confidently by providing in-depth visibility and insights into the remote employee experience. This platform allows enterprises to elevate their work-from-home security, compliance, and data protection to levels comparable to those found in traditional office environments. It boosts employee effectiveness through actionable insights on productivity derived from applications, websites, and time tracking. Furthermore, it enhances data security with sophisticated capabilities such as facial recognition, device identification, and desktop surveillance. The solution also fosters improved collaboration by seamlessly integrating with existing contact center and collaboration platforms. Additionally, it enhances supervisors' operational control through customizable reporting options, real-time alerts, and notifications, ultimately leading to a more streamlined remote work environment. By leveraging ServSecure, organizations can not only maintain security standards but also cultivate a culture of efficiency and collaboration among remote teams.

Description

TrackDots is an innovative platform that utilizes AI to monitor workforce productivity, providing real-time insights tailored to specific roles and the ways work is conducted. Key functionalities include immediate activity oversight, intelligent analytics that highlight productivity patterns, and automated time tracking that generates payroll-ready information without the need for manual input like timers or timesheets. Different roles benefit from tailored views: executives receive a comprehensive overview of organizational performance, managers can oversee their teams in real time to identify potential issues swiftly, project managers track tasks and deadlines effectively, HR and payroll departments gain access to automated attendance and time data ready for payroll processing, while employees can review their own activity metrics through a self-service portal. The platform ensures privacy and security with compliance features that align with GDPR, customizable detection settings, encrypted data storage, and comprehensive audit trails. A centralized dashboard integrates monitoring, productivity analysis, and payroll functions, making it ideal for remote and hybrid teams across various sectors including IT, agencies, consulting, BPO, finance, and legal. Additionally, it offers tiered pricing options, including Free, Pro, and Business plans, ensuring accessibility for teams of any size. Furthermore, TrackDots empowers organizations to enhance their operational efficiency while maintaining a strong focus on data privacy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Acqueon Yes 
Amazon Connect Yes 
Avaya Aura Yes 
Webex Contact Center Yes 

Integrations

Acqueon No 
Amazon Connect No 
Avaya Aura No 
Webex Contact Center No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$6/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Servion Global Solutions

Founded

1995

Country

India

Website

servion.com/assets/brochure/servsecure-improves-remote-agent-productivity-and-agent-security.pdf

Vendor Details

Company Name

TrackDots

Country

India

Website

www.trackdots.net

Product Features

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking No 

Product Features

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking No 

Alternatives

Alternatives

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