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Description
WorkWave ServMan is a specialized enterprise resource planning (ERP) solution tailored for businesses in the field service sector. This software is designed to align with your specific current needs and to adapt as your objectives and requirements change over time. Available as both desktop and mobile applications, ServMan offers accessibility wherever it is needed. It simplifies marketing efforts through an array of sales tools, featuring user-friendly quoting and proposal functionalities that facilitate connections with prospective clients, ultimately reducing the sales cycle duration and increasing revenue opportunities. Additionally, ServMan incorporates a customer relationship management (CRM) system that enhances interactions with clients, enabling you to cater to their unique preferences effectively. This functionality not only aids in acquiring new clients but also ensures existing ones are well taken care of. Furthermore, automated communications with clients keep them informed while allowing your team to save valuable time and resources. By leveraging these features, businesses can significantly streamline their operations and improve overall customer satisfaction.
Description
Efficiently manage service tasks, keep clients informed, generate proofs, facilitate online payments, and much more. Begin by launching a new job and inputting the necessary information, which will seamlessly integrate across different job phases. Save your attempts and service specifics, while selecting which events you wish to communicate with the client. The details of the job and services will be reflected in the template you choose. After reviewing or making edits, you can print and sign the documentation. Monitor your services from initiation to completion, entering data only once to save time as information automatically flows through each service's lifecycle. You can also send email alerts or invite clients to create a free account, enabling them to enter services, upload documents, and check their status without needing to contact you. Streamline your payment process by enabling clients to pay directly from the invoice online, reducing the time and effort required for payment collection. Enhance transparency by incorporating GPS data into your serves, as many clients are now requesting this information, and it is a requirement in certain court cases. This efficient system will ultimately lead to improved client satisfaction and a more organized workflow.
API Access
Has API
API Access
Has API
Integrations
AWeber
Asana
Box
Dropbox
Gmail
Google Calendar
Google Docs
Google Drive
Google Forms
Mailchimp
Integrations
AWeber
Asana
Box
Dropbox
Gmail
Google Calendar
Google Docs
Google Drive
Google Forms
Mailchimp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
WorkWave
Founded
2001
Country
United States
Website
www.workwave.com/servman/
Vendor Details
Company Name
ServeManager
Founded
2010
Country
United States
Website
www.servemanager.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
