Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServCraft is a cloud-based solution designed specifically for managing jobs and field services in installation, repair, and maintenance sectors. This software consolidates customer inquiries, quotations, scheduling, job tickets, technician updates, inventory management, and invoicing into a unified platform accessible by both office personnel and field teams. Users can generate quotes and invoices, assign tasks to technicians, and utilize forms, checklists, and images on job cards, while also capturing customer approvals and recording additional work via the mobile app, even when offline, before syncing the data later. The system offers features for job costing, visibility of stock in vans and branches, customer portals, online payment options, and accounting integrations with platforms like Sage One, Xero, and QuickBooks Online. Teams are able to oversee workflows and manage user permissions through both the web-based application and mobile interfaces. ServCraft caters to various trades including plumbing, electrical, security, solar energy, HVAC, and other installation and maintenance services, ensuring that a wide range of industries can benefit from its comprehensive functionalities. Overall, ServCraft enhances operational efficiency and communication between different teams, ultimately improving service delivery.
Description
Zebu is a cloud-based solution for managing field services, tailored specifically for businesses that provide home services and operate on an appointment basis. This software integrates various functionalities such as lead and customer management, quoting, scheduling, dispatching, technician workflows, invoicing, payment processing, and comprehensive reporting. Teams have the capability to generate quotes using a price book, seek approvals and deposits, manage jobs via a dispatch board, and equip technicians with a mobile app that works offline. For customers, there are tools available for online booking, approving quotes, paying invoices, and rescheduling visits through a dedicated portal. Additionally, Zebu accommodates recurring jobs, provides checklists, sends automated reminders, requests reviews, and manages lead follow-ups. It caters to industries such as HVAC, plumbing, electrical, cleaning, landscaping, roofing, painting, pest control, and other related trades. The software also features synchronization with QuickBooks Online, while Xero integration is available as an optional add-on. Designed with the needs of owners, office staff, dispatchers, and field technicians in mind, Zebu enhances operational efficiency across multiple service sectors. Furthermore, its user-friendly interface ensures that teams can easily navigate through their tasks, leading to improved productivity and customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
QuickBooks Online
Yes
Xero
Yes
Google Business Profile
No
Stripe
No
Integrations
QuickBooks Online
Yes
Xero
Yes
Google Business Profile
Yes
Stripe
Yes
Pricing Details
R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
$39/month
Starter is $39 per month for up to 5 users; additional users are $9 per user per month. Growth is $89 per month for up to 15 users, and Pro is $159 per month for up to 30 users. Monthly plans are month-to-month; optional annual billing saves 15%. A 14-day free trial is available without a credit card. Xero synchronization is an optional $8 per month per company; a company connects either Xero or QuickBooks Online, not both at once.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ServCraft Africa
Founded
2016
Country
South Africa
Website
www.servcraft.co.za
Vendor Details
Company Name
Zebu HQ
Founded
2026
Country
United States
Website
getzebu.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No