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Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Serri combines the power of WhatsApp Business API with AI-driven CRM tools to help companies engage customers more effectively. It allows organizations to automate marketing campaigns, sales funnels, and customer support through voice or text prompts, eliminating repetitive manual tasks. The platform’s features include email marketing, centralized message management, analytics dashboards, and seamless campaign tracking across WhatsApp and other channels. Businesses benefit from personalized engagement powered by behavioral insights, leading to higher retention and customer loyalty. With 24/7 support and a sleek, user-friendly interface, Serri makes advanced automation accessible for growing startups and established enterprises alike. Customer testimonials highlight its role in boosting productivity, managing high lead volumes, and enabling rapid response during critical situations. As a trusted partner across industries from fintech to edtech, Serri has become a go-to solution for scalable, reliable communication. By transforming WhatsApp into a full-featured CRM, it empowers businesses to focus less on logistics and more on relationships.

Description

VS CRM is a cloud-based CRM software platform built to help businesses manage customer relationships, automate sales workflows, track leads, and improve team productivity through centralized communication and analytics tools. The platform allows organizations to manage lead pipelines, assign tasks, automate lead distribution, monitor follow-ups, track customer interactions, and analyze sales performance from a single dashboard. VS CRM offers features such as SIM-based automated calling, bulk WhatsApp messaging, task management, reporting and analytics, multichannel communication, and over 250 integrations with business tools, marketing platforms, and lead generation systems. The platform supports industries including real estate, healthcare, finance, education, insurance, and call centers by helping teams streamline operations, reduce manual processes, improve lead conversion rates, and maintain organized customer records. Businesses use VS CRM to centralize sales activities, improve collaboration between teams, automate customer engagement, manage outbound communication, and gain visibility into business performance through real-time reporting and workflow automation.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp Yes 
Facebook No 
Gmail No 
Shopify No 

Integrations

WhatsApp Yes 
Facebook Yes 
Gmail Yes 
Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

₹1000 per user per month
Lead & Contact Management
Today / Tomorrow Followups
Basic Dashboard & Reports
Email & SMS campaigns (limited)
Single team structure & simple roles
Full Right to Admin
Basic support with reliable email assistance
Lead Integration
Unlimited Lead Source integrations
Unlimited Instant Lead Alerts (web & app)
Up to 10 Message, File, and Page Templates
Engage and track activities of your most recent lead
Access across mobile app & web version
Support availability: Business hours
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Serri Tech Labs Private Limited

Founded

2020

Country

India

Website

www.serri.ai/home/

Vendor Details

Company Name

VARIABLE INFOTECH INDIA PRIVATE LIMITED

Founded

2013

Country

India

Website

vscrm.in/

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation No 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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